User's Manual

file:///C|/CX2%20Muroc%20UG/6-15-04/trouble.htm
1. Re-insert the GSM adapter.
2. Double click the Intel PROSet/Wireless icon at the bottom right of the screen.
3. Select the associated or last used profile from the profiles list.
4. Click Connect. The profile is now re-applied. Intel PROSet/Wireless attempts to connect to the wireless network.
The AAA Server Rejected the EAP Method
This error occurs when the AAA Server does not accept the configured authentication type.
Use the following steps to help resolve this error:
1. Open Intel PROSet/Wireless by double clicking the task tray icon located at the bottom right of the screen.
2. Select the associated or last used profile from the profiles list.
3. Click Properties. The Wireless Profile Properties – General Settings page opens. .
4. Click Next. The Wireless Profile Properties – Security Settings page is opens.
5. Verify that Enable 802.1x is checked.
6. Verify that the correct authentication type is selected.
7. Click Next to see Step 2 of the Wireless Profile Properties – Security Settings page.
8. Enter the required information.
9. Click OK. The profile is now re-applied. Intel(R) PROSet/Wireless attempts to connect to the wireless network.
An Administrator Profile Failed to Authenticate
This error occurs when the credentials in the profile are not accepted by the authenticator such as access point or AAA server.
Use the following steps to help resolve this error:
1. Double click on Intel PROSet/Wireless icon at the bottom right of the screen.
2. From the Tools menu, select Administrator Tool.
3. Select the appropriate Administrator Profile from the profiles list.
4. Click Properties. The Wireless Profile Properties – General Settings page appears.
5. Click Next. The Wireless Profile Properties – Security Settings page opens.
6. Edit the credentials such as WEP keys and certificates.
7. Click OK. The profile is now re-applied. Intel® PROSet/Wireless attempts to connect to the wireless network.
An Administrator Failed to Obtain an IP Address from the DHCP Server
This error can occur due to an authentication failure with the network, incorrect encryption keys, or because of a DHCP server malfunction.
Use the following steps to help resolve this error:
1. Double click the Intel PROSet/Wireless icon at the bottom right of the screen.
2. From the Tools menu, click Administrator Tool.
3. Select the appropriate Administrator Profile from the profiles list.
4. Click Properties. The Wireless Profile Properties – General Settings page opens
5. Click Next. The Wireless Profile Properties – Security Settings page is opens.
6. Edit the credentials such as WEP keys and certificates.
7. Click OK. The profile is now re-applied. Intel(R) PROSet/Wireless attempts to connect to the wireless network.
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