User's Manual

file:///C|/CX2%20Muroc%20UG/6-15-04/trouble.htm
3. Click Next.
4. Select the appropriate 802.1x Authentication Type.
● For TTLS and PEAP profiles: Verify that the correct Authentication Type is selected from the drop-down list, then click the Select
button and select another certificate from the list of installed certificates and click OK.
● For TLS profiles: Click the Select button and select another certificate from the list of installed certificates and click OK.
Note about Certificates: The specified identity should match the field "Issued to" in the certificate and should be registered on the
authentication server (i.e., RADIUS server) that is used by the authenticator. Your certificate must be "valid" with respect to the
authentication server. This requirement depends on the authentication server and generally means that the authentication server must
know the issuer of your certificate as a Certificate Authority. You should be logged in using the same username you used when the
certificate was installed.
5. Click Close.
6. Click OK to save the settings.
Incorrect PIN for retrieving certificate - Re-enter PIN
Recommended action:
The certificate retrieval failed because of an incorrect PIN. Re-enter the correct PIN.
Authentication failed because the AAA server is unavailable
The wireless adapter is associated to the access point, but the 802.1x authentication cannot be completed because of a response from the
authentication server.
Recommended action:
Select the profile and click Connect and try to associate with the network and authenticate with the server.
The wireless adapter failed to get a valid IP address.
This error can be due to an authentication failure with the network, incorrect encryption keys, or because of a DHCP server malfunction. Re-enter
encryption keys.
Use the following steps to resolve this error:
1. Click Properties.
2. Click Next.
3. Enter the encryption key.
4. Click OK to save the security settings for the profile.
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