User's Manual

file:///C|/CX2%20Muroc%20UG/6-15-04/trouble.htm
1. Select the appropriate profile from the profiles list.
2. Click Properties.
3. Click Next.
4. Select the appropriate 802.1x Authentication Type.
● For TTLS and PEAP profiles: Select the Use the following option for User Credentials.
● Verify the Domain information.
● If Use Windows logon or Prompt each time I connect is selected make sure that the correct Domain credentials
information is used when you connect to the wireless network.
● For LEAP profiles: Select the Use the following user name and password option and verify the Domain information. If Use
Windows logon user name and password or Prompt for user name and password is selected make sure that the correct
Domain information is used when you connect to the wireless network.
5. Click the OK button to save the settings.
Authentication failed due to invalid server identity - Re-enter server name
This authentication error can be caused by invalid server identity information when using either a TTLS or PEAP profile.
Use the following steps to help resolve this error:
1. Select the appropriate profile from the profiles list.
2. Click Properties.
3. Click Next.
4. Select the appropriate 802.1x Authentication Type.
5. For TTLS and PEAP profiles: Verify that the Roaming Identity server name is correct.
6. Click OK to save the settings.
Authentication failed due to an invalid user certificate - Re-enter user
credentials
This authentication error can be caused by an invalid user certificate when using either a TLS, TTLS, or PEAP profile.
Use the following steps to help resolve this error:
1. Select the appropriate profile from the profiles list.
2. Click Properties.
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