Instruction Manual Owner's manual

45
Problem Explanation / Solution
The sample burns during analysis
• Reduce the drying temperature.
• Reduce the size of the sample and make sure it is
uniformly distributed on the pan.
• If necessary, place a glass fiber filter on top of the
sample.
The drying process takes a very long time
• Increase the drying temperature.
• Reduce the mass of the sample.
Drying takes longer than usual
• Halogen Bulbs may need to be replaced.
A sample loses weight before the analysis begins
• Do not place the sample on the disposable pan
inside of the drying chamber.
• Remove the disposable pan, place the sample
outside of the chamber, then quickly place it back in
the chamber for analysis.
The sample turns into a liquid
• Use glass fiber filters to analyze the sample.
The sample doesn’t contain enough volatile matter
• Increase the size of the sample.
Error Cause Explanation / Solution
Load error!
Scale load at start up exceeds 10% of the
scale MAX capacity
The pan was not empty while the
scale was initiating at start-up. Clear
the pan and restart the scale.
Capacity exceeded!
Scale range exceeded
The scale has exceeded its weighing
capacity. Reduce the weight.
Tare range exceeded!
Attempt to tare the scale that is beyond
the Tare range
Place a weight on the pan before
taking a tare.
Tare value not cleared!
Attempt to zero the scale without clearing
a prior tare
Remove weight from pan and clear
store tare values.
Load error! (C01)
Load error while initializing. The pan
mass is below 10% of the stored value.
Do not touch or move the scale while
calibration is in progress. The pan MUST
be empty and properly installed.
Load error! (C02)
Load error while initializing. The pan
mass is over 10% of the stored value.
Do not touch or move the scale while
calibration is in progress. The pan MUST
be empty and properly installed.
Chapter 22: Common Errors and Troubleshooting