User Guide

Topodome Quick Installation Guide QIG-En-V1.0
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www.topodome.com Tech support email [e-mail]
Frequently Asked Questions
Q1: Why does the program prompt me with "wrong
password" even though I tried different username and
password several times?
A1:
①
The original username and password are both
"admin" (lowercase, no capital letters) as factory default
setting. If the camera has been installed before, the
password may have been changed. Please enter the new
password to log in.
②
As some iOS phones may
automatically change the initial letter as capital, make sure
to disable this function before entering password.
Q2: If I forget my username/password, how can I do it?
A2: Please press the reset button on the 3-in-1 cable and
hold on for 5-10 seconds for reset. The power should be on
during reset operation.
Q3: How to delete the videos in the memory card?
A3: When the memory card is full, the new file will overwrite
the oldest file. If you want to delete files manually, please
enter the "SD Card Settings" function and click Format.
Q4: I set up the wireless function of the camera, but
when I unplug the network cable, the camera
immediately disconnected?
A4: The camera does not support special letters (é,à,û