Product Manual

Troubleshooting
BluetoothProblems
72
P/N:7010‐1004
c. ChangetheInputModefortheBluetoothserialportusedforconnectiontocmd.
TRUerrormessage:OpenCOM#portfailed:Accessisdenied
• Anotherapplicationusesthecom puterportdedicatedforconnection.
–Closetheapplication,andthenre‐connect.
–Connectthereceiverviaanother,unusedcomputerport.
Aftersearchingforavailabledevices,nonearediscovered
• Thereceiverisnotrece ivingpower.
–Checkthatthereceiverisgettingpowerandisturnedon.
–Checkthatthepowercableiscorrectlyattache dtotheportifoneisbeingused.
–Unplugthecable,thensecurelyandproperlyreconnectittothereceiver.
–Ifthepowercableisdamaged,contactaDealertopurchaseanewcable.
Canseetheiconforthereceiver’sBluetoothmoduleonthecomputerscreen,butcannotconnecttoit
• Devicesecuritysettingsprobablydiffer.
–MakesuretheBluetoothenableddevicesusethesamesecuritysettings.
• Bluetoothmodulesettingsmayhavechanged.
Thisisthemostcommoncauseforthiserrormessage.UseTRUtodoublecheckthesettingsforthe
connectionport.