Product Manual

Troubleshooting
BluetoothProblems
71
P/N:7010‐1004
Bluetooth Problems
Thefollowingaresomeofthe mostcommonlyencounterederrormessagesandotherproblems.
TRUerrormessage:Can’tfindreceiver
• Thereceiveristurnedoff.
–Ensurethereceiverhaspowerandisturnedon.
• Bluetoothisnotturnedon;theBTLEDisoff.
–ResetthereceivertothefactorydefaultsettingsbypressingthePowerbuttonfor10to15seconds.
–YoucanalsoturnonpowertoBluetoothusingTRU.Todothis,ontheTRUmainwindow,chooseReceiver
Settings
Bluetooth.
• Thereisinterference.
–Movethereceiver,controller,orcomputertoanunobstructedlocation.
• Thereceiveristoofaraway.
–Movethedevicesclosertogether.
• ThereceiverisalreadyconnectedviaBluetoothtoanotherdevice.
–Disconnectthereceiverfromtheothercontrollerorcomputer.
• ThereceiverportusedforconnectionisnotinCom mand mode.
a. ConnectthereceivertoacomputerandopenTRU(see“Connection”intheTopconReceiverUtility(TRU)
OnlineHelpembeddedinthesoftware).
b. ClickConfigurationReceiverPorts.