Important To use ‘Caller ID’ (display caller), this service has to be activated on your phone line. Normally you need a separate subscription from your telephone company to activate this function. If you don’t have the Caller ID function on your phone line, the incoming telephone numbers will NOT be shown on the display of your telephone. BALANCE The features described in this manual are published with reservation to modifications. To be connected to the public analogue telephone network.
1 2 3 12 4 11 10 5 1 4 2 ABC GHI 7 PQRS 9 8 R 3 DEF 5 JKL 6 8 TUV 9 0 # MNO 6 WXYZ INT 7 13
1 2 Safety instructions .................................................................................................................5 Getting started .......................................................................................................................5 2.1 2.2 2.3 2.4 2.5 2.6 2.7 3 Using the telephone................................................................................................................9 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11 3.12 3.13 3.14 3.
8.3 8.4 9 Setting up a handset on another base............................................................................................. 19 Selecting a base ............................................................................................................................. 20 SMS .......................................................................................................................................20 9.1 9.2 9.3 9.4 9.5 How to write an SMS .....................................
Safety instructions 1 English English Safety instructions • Only use the charger plug supplied. Do not use other chargers as this may damage the battery cells. • Only insert rechargeable batteries of the same type. Never use ordinary, non-rechargeable batteries. Insert rechargeable batteries so they connect to the right poles (indicated in the battery compartment of the handset). • Do not touch the charger and plug contacts with sharp or metal objects.
Getting started 2.2 Installing the base 1 Plug one end of the adaptor into the outlet and the other end into the adaptor jack on the bottom of the base. 2 Connect one end of the telephone cord with the wall phone jack and the other end to the bottom of the base. 3 Put the telephone- and AC power line cord in the base guides as shown on picture 2A. A C B - 2A Back view of base A. Telephone wall outlet B. Power cable C. Telephone cord 2.
Getting started 2.4 Keys / LED’s 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Display Redial / pause / up key Menu / OK key Call log / down key Phonebook key Alphanumeric keys INT key On / off / flash key Keypad lock Handsfree key On-hook / off-hook key Mute / delete / esc key English Handset 1 2 3 12 4 11 10 5 1 4 2 GHI 7 PQRS 9 8 ABC 6 TUV 9 0 R DEF JKL 5 8 3 MNO 6 WXYZ # INT 7 - 2C Handset Base 13.
Getting started 2.5 2.
3 Menu Submenu items HANDSET BEEP INT RING VOL EXT RING VOL INT MELODY EXT MELODY AUTO ANSWER NAME LANGUAGE KEYLOCK? DATE - TIME DATE SET CLOCK SET ALARM SET REGISTER SELECT BASE REG BASE English Using the telephone Using the telephone 3.1 Switching the handset on/off 1 Press and hold the on/off key for 8 seconds on the handset. The handset will search the base. 2 Press and hold the on/off key for 8 seconds. The display will go off. 3.2 Changing the menu language 1 2 3 4 3.
Using the telephone Pre-dialing 4GHI 5JKL 6MNO 1 Dial the telephone number. 2 Press the off-hook key to start the call. 3 Press the on-hook key to hang up or put the handset back on the base. 3.5 Making an internal telephone call 1 Press the internal call key. INT 4 GHI 5 JKL 6 MNO 2 Enter the number of the internal handset (1 to 5). 3 Press the on-hook key to hang up or put the handset back on the base. 3.6 Internal call transfer Transfer an external call to an other handset.
Using the telephone 3.10 Display of call duration 3.11 English The call duration is displayed after 15 seconds, in minutes - seconds. At the end of each call, the total call duration is displayed for 5 seconds. Microphone mute It is possible to mute the microphone during a conversation. 1 Press the mute key. You can talk freely without being heard by the calling party. “MUTE” is displayed. 2 Press the mute key again to return to normal mode. 3.
Phonebook The keypad characters are as follows: Key First Second Third Fourth Fifth press press press press press 1 2 3 4 5 6 7 8 9 0 4 space A D G J M P T W 0 B E H K N Q U X 1 C F I L O R V Y 2 3 4 5 6 S 8 Z 7 9 Phonebook Each handset can store up to 50 telephone numbers and names. Names can be up to 12 characters long and numbers up to 20 digits. To enter alphanumerical characters, refer to the section “3.15 Using the alphanumerical keypad”. 4.
Caller Identification 4GHI 4.4 5JKL 6MNO 5JKL 6MNO 5 Delete the unwanted characters and enter the new name. Confirm. 6 Enter the new number and confirm. 7 Select a ring melody (1-10) and confirm. English 4GHI Delete an entry from the phonebook 1 Enter the menu 2 Select “PHONEBOOK” and confirm. 3 Select “DELETE ENTRY” and confirm. 4 Select a name or enter the first letter of the name and confirm. “CONFIRM” appears on the display. 5 Confirm or cancel.
Personalize the handset 5 Press the OK key to add this entry to the phonebook if it’s not already stored: Press OK when “ADD” is shown on the display. Enter or modify the name and press OK. Enter or modify the telephonenumber and press OK. Select the melody (1-10) which will be heard when this number is calling by means of the up/down keys and press OK. The entry will be stored in the phonebook. 6 Press the off-hook key to call back a correspondent, when their telephone number or name are displayed.
Personalize the handset Choosing the ring melody The base and each handset can ring with a different melody. The handsets can ring with a different melody according to whether the call is internal or external. You can choose from 10 different ringer melodies: 1 Enter the menu 2 Select “SETUP” and confirm. 3 Select “HANDSET” and confirm. 4 Select “INT MELODY” to change the internal melody or “EXT MELODY” to change the internal melody and confirm. 5 Select a melody (1 to 10).
Personalize the handset 4GHI 5JKL 6MNO 6.5 4 Enter the name you want and confirm. Press the delete key to delete a character. Press and hold the phonebook key to exit the menu without taking any modifications into account. Automatic answer When there is a incoming call and the handset is on the base, the phone automatically takes the line when lifted. This is the default setting, but can be set off: 1 Enter the menu 2 Select “HANDSET” and confirm. 3 Select “AUTO ANSWER” and confirm.
Base settings Keypad lock The keypad can be locked so that no settings can be changed or no telephone number can be dialed. The icon will appear on the screen when keypad is locked. Locking the keypad 1 Press and hold the ‘ ’ key for 3 seconds. The keypad will be locked. Unlock the keypad 1 Press any key, “PRESS ” will appear on the screen. 2 Press the ‘ ’ key within 3 seconds. 6.8 4GHI Setting the time 5JKL 6MNO 6.
Managing multiple handsets 7.3 Changing the PIN code Certain functions are only available to users who know the PIN code. By default the PIN code is 0000. To change the PIN code: 1 Enter the menu 2 Select “SETUP” and confirm. 3 Select “PIN CODE” and confirm. 4 Enter the old 4 figure PIN code and confirm. 5 Enter a new 4 figure PIN code and confirm. 6 Enter the new PIN code a second time and confirm. 4GHI 5JKL 6MNO 4 JKL 5 6MNO 4GHI 5JKL 6MNO GHI 7.
Managing multiple handsets If your additional handset is a Topcom Balance 2 Enter the menu 3 Select “REGISTER” and confirm. 4 Select “REG BASE” and confirm. 5 Enter the number of the base to be associated with the handset (1-4) and confirm. (The flashing numbers are already in use.) 6 Enter the base PIN code (0000 by default) and confirm. The handset will start searching for the DECT base. If the handset has located the base, it will display the base identification number. 7 Confirm or stop.
SMS The handset will start searching for the DECT base. If the handset has located the base, it will display the base identification number. 7 Confirm or stop. 8.4 Selecting a base You can switch your handset between bases. The handsets can be registered up to 4 bases simultaneously. When selecting the base, the current selected base is indicated by a blinking base number. If you select “AUTO” the handset will automatically search for another base when you are out of range.
SMS Read and view the list of received messages (Inbox) Your Topcom Balance display indicates the number of new messages you have received. is shown on the screen. The SMS LED on the base is blinking. A beep indicates you have just received a new message. When the number of new messages is indicated on the display. 1 Press the OK key. The telephone number of the most recent message is listed first. When the number of new messages is not displayed. 1 Enter the menu 2 Select “SMS” and confirm.
SMS Reading personal user SMS When a new message comes in, your Topcom Balance emits a beep. The screen shows number of new messages. and the Press the OK key In the SMS list, private messages are flagged with the key icon screen. on the OR 1 Enter the menu 2 Select “SMS” and confirm. 3 Select “PERSONAL SMS” and confirm. The telephone number of the most recent message is listed first. 9.5 SMS settings Set SMS alert tone ON/OFF Your handset can play a melody to announce a new text message.
Select the SMS centre to send SMS Because you can set 2 SMS sending centres, you have to select one of both before sending you messages: 1 Enter the menu 2 Select “SMS” and confirm. 3 Select “SMS SETTINGS” and confirm. 4 Select “SEND SERVICE” and confirm. 5 Select “SEND 1” or “SEND 2” and confirm. Setting the terminal number Each handset has terminal number ‘0’ and terminal number = handset number (1-5).
Troubleshooting 10 Troubleshooting Symptom Possible cause Solution No display Batteries uncharged No tone Handset turned off Telephone cord badly connected The icon The line is occupied by another handset Handset out of range Check the position of the batteries Recharge the batteries Turn on the handset Check the telephone cord connection Wait until the other handset hangs up Bring the handset closer to the base Check the mains connection to the base Register the handset on the base Adjust the rin
Topcom Warranty 12.1 Warranty period The Topcom units have a 24-month warranty period. The warranty period starts on the day the new unit is purchased. There is no warranty on standard or rechargeable batteries (AA/AAA type). Consumables or defects causing a negligible effect on operation or value of the equipment are not covered. The warranty has to be proven by presentation of the original or copy of the purchase receipt, on which the date of purchase and the unit-model are indicated. 12.
SERVICE RETURN CARD - RÜCKSENDEKARTE CARTE DE RETOUR SERVICE - RETOURFICHE RETURN WITH YOUR DEFECT PRODUCT Name/Vorname/Prénom/Naam: Surname/Familienname/Nom/Familienaam: Street/Straße/Rue/Straat: Nr./N°: Box/Postfach/Boîte/Postbus: Location/Ort./Lieu/Plaats: Post code/Postleitzahl/Code Postal/Postcode: Country/Land/Pays/Land: Tel./Tél.
BALANCE visit our website www.topcom.