BUTLER 4011/4011C SIM USER GUIDE 1.
Important To use ‘Caller ID’ (display caller), this service has to be activated on your phone line. Normally you need a separate subscription from your telephone company to activate this function. If you don’t have the Caller ID function on your phone line, the incoming telephone numbers will NOT be shown on the display of your telephone. This product is in compliance with the essential requirements and other relevant provisions of the R&TTE directive 1999/5/EC.
Topcom Butler 4011/4011C Sim Installation Base Charger (only in Twin, Triple or Quattro pack) Handset Keys/LED Display (LCD) Handset operation Setting the language Making Calls Receiving a Call Activate/deactivate handsfree function Transferring a call to another handset Out of Range Warning Setting the speaker volume Call Duration Indicator on the display Turning off the microphone (mute) Pause key Conference call (two internal DECT handsets and one external caller) Locating a misplaced handset (paging) U
Topcom Butler 4011/4011C Sim 7 7.1 7.2 7.3 7.4 7.5 7.6 8 9 10 10.1 10.2 10.
Topcom Butler 4011/4011C Sim • • • • • • • • • • Only use the charger plug supplied. Do not use other chargers, as this may damage the battery cells. Only insert rechargeable batteries of the same type. Never use ordinary, non-rechargeable batteries. Insert rechargeable batteries so they connect to the right poles (indicated in the battery compartment of the handset). Do not touch the charger and plug contacts with sharp or metal objects. The operation of some medical devices may be affected.
Topcom Butler 4011/4011C Sim 1 Installation Before you use the telephone for the first time, you must first make sure the battery is charged for 20 hours. If you do not do this, the telephone will not work optimally. 1.1 Base For installation, do the following: • Plug one end of the adaptor into the outlet and the other end into the adapter jack on the bottom of the telephone. • Connect one end of the telephone cord with the wall phone jack and the other end to the bottom of the telephone.
Topcom Butler 4011/4011C Sim 2 ENGLISH Battery indicator: • The battery is fully charged. • The battery is half drained (50%) • The battery is low. When the battery is low, you will hear warning signals and the battery symbol on the display will blink. Keys/LED HANDSET 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. "UTLER 3IM 1 5 11 10 2 %SC ).4 /+ !"# $%& '() *+, -.
Topcom Butler 4011/4011C Sim CHARGER 17. Charge indicator 17 3 Display (LCD) 4 1 13 1. 2. 3. 4. 5. 6. 7. 8. 8 2 12 11 3 10 9 7 6 14 5 Number of calls received. Date (day/month) of calls received. Time (hour:minutes) of calls received. Call information. Symbol display ( ): – this symbol means that the handset is located within the range of the base unit. – when this symbol starts blinking, this means you are beyond the range of the base unit.
. 10. 11. 12. 13. 14. 4 4.1 Symbol display ( ): – this symbol means that the ringer is turned off. When you receive a call, the telephone does not ring. The telephone will ring when you receive an internal call. Symbol display ( ): – this symbol is the battery indicator. Symbol display ( ): – this symbol means you are in the menu. Symbol display ( ): – this symbol appears when you browse the numbers in the Phone Book.
Topcom Butler 4011/4011C Sim • • • You will hear the dial tone. Dial the telephone number you wish to call. The number appears on the display and is dialled. After finishing your call, press the Line key to hang up. 4.2.2 Number preparation • Dial the telephone number you wish to call. You can correct the number by pressing the Delete/Mute key . • Press the Line key . • The Line/Charge indicator (LED) on the base unit will blink. ‘EXT’ and the Call symbol appear on the display.
Topcom Butler 4011/4011C Sim Receiving a Call 4.3.1 Receiving an external call • All subscribed handsets will ring when you receive a call. • The Call symbol blinks on the display. • The telephone number of the caller appears on the display if you have Caller ID service (CLIP). Consult your telephone company. The name of the caller also appears on the display if: – the name is programmed into the Phone Book – the network sends the name together with the telephone number (FSK CID system only).
Topcom Butler 4011/4011C Sim 4.5 • • • • • • • 4.6 Transferring a call to another handset You have an external caller on the line. Press the INT key twice. The external call is now on hold. ‘INT‘ appears on the display. Dial the number of the handset to which you would like to transfer the call. If the handset dialled is answered, you can have an internal conversation. Press the Line key and the external call is transferred.
• • When you want to resume the conversation, press the Delete/Mute key again. The symbol ‘X’ disappears from the display ( ). The person on the other end of the line can hear you again. 4.10 Pause key If you dial a telephone number and you would like to add a pause to this number, press the Pause key at the desired place in the number. When you call this number, this pause (3 seconds) is automatically included. 4.
Topcom Butler 4011/4011C Sim 4.14 The Phone Book The phonebook allows you to memorise 250 telephone numbers and names. You can enter names of up to 16 characters length and numbers of up to 25 digits length. Depending on which characters you want to use, you must first select one of the 4 charactertables: English, European, Greek and Russian To change from upper case to lower case press and hold the ‘*’ key. For the Greek and Russian character table there is no lower case possible.
Topcom Butler 4011/4011C Sim Keys 1st 2nd 3rd 4th 5th 6th 7th 8th 9th 10th 11th 12th press press press press press press press press press press press press 1 Space # & ( 2 A B ī 2 3 ǻ E Z 3 4 H Ĭ I 4 5 K M 5 6 N ȁ Ȅ O 6 7 ʌ P 7 8 T Y 9 X Ȍ Ȉ ĭ ȍ 0 Space _ ) * , - .
Topcom Butler 4011/4011C Sim You can also change the character table during editing or adding names by pressing the ‘#’-key. 4.14.2 Adding a number and a name to the Phone Book • Press the Programming key . • Press the Up or Down key repeatedly until ‘PHONE BOOK’ appears on the display. • Press the Programming key . • ‘SEARCH‘ appears on the display. • Press the Up or Down key repeatedly until ‘ADD NEW’ appears on the display. • Press the Programming key . • ‘NAME‘ appears on the display. • Enter the name.
• • Press the Delete key to delete each digit of the number and use the alphanumeric keypad to enter the correct number. Press the Programming key to save the changes made. 4.14.5 Deleting name and number from the Phone Book • Press the Programming key . • Press the Up or Down key repeatedly until ‘PHONE BOOK’ appears on the display. • Press the Programming key . • ‘SEARCH‘ appears on the display. • Press the Up or Down key repeatedly until ‘DELETE’ appears on the display. • Press the Programming key .
Topcom Butler 4011/4011C Sim For example: Numbers International Country Area Code stored on SIM code (IDD) code PABX code Number stored in phonebook 0032123456 0032163456 +32123456 +32123456 +49789456 0032163456 0032123456 0032163456 +32123456 +49789456 016123456 16123456 0 0 - 0123456 3456 0123456 00032123456 0049789456 0032163456 3456 0032163456 03456 0049789456 016123456 16123456 00 00 00 00 00 00 00 00 00 00 32 32 32 32 49 32 49 32 46 32 32 016 016 016 012 016 016 12 016 12 12 12 To program th
4.15.2 Switch the handset on The handset is turned off. • Press the Programming key . The telephone turns itself on. 4.16 Setting the ring volume level on the handset You can change the ring volume of an incoming call. You have 10 levels. You can set the ring volume of internal and external calls separately so you can hear a difference.
Topcom Butler 4011/4011C Sim 4.17.1 Setting a ringer melody for external calls (1-18) • Press the Programming key . • Press the Up or Down key repeatedly until ‘RING SEL’ appears on the display. • Press the Programming key . • ‘EXTERNAL‘ appears on the display. • Press the Programming key . • ‘MELODIES‘ appears on the display. • Press the Programming key . • The currently set ringer melody appears on the display. • Enter a number between 1 and 9 to select he desired ringer melody.
Topcom Butler 4011/4011C Sim ENGLISH 4.18.2 Setting a ringer melody • Press the Programming key . • Press the Up or Down key repeatedly until ‘RING SEL’ appears on the display. • Press the Programming key . • ‘EXTERNAL‘ appears on the display. • Press the Up or Down key repeatedly until ‘BASE’ appears on the display. • Press the Programming key . • Press the Up or Down key repeatedly until ‘VOLUME’ appears on the display. • Press the Programming key .
Topcom Butler 4011/4011C Sim 4.21 The R key (flash) Press the Flash key ‘R’ to use certain services such as “call waiting” (if your telephone company offers this feature); or to transfer calls if you use a telephone exchange (PABX). The Flash key ‘R’ is a brief interruption of the line. You can set the flash time to 100ms or 300ms. This is set to 100ms by default! However, if your system requires a longer flash time, do the following: • Press the Programming key .
Topcom Butler 4011/4011C Sim In order to be able to make and receive telephone calls, a new handset has to be subscribed to the base unit. You can subscribe 5 handsets to one base unit. By default, each handset is subscribed as handset 1 on the base unit upon delivery (base unit 1). !!! You only need to subscribe the handset if: • the handset subscription has been removed from the base unit (e.g. for reinitialisation) • you want to subscribe a different handset to this base unit.
Topcom Butler 4011/4011C Sim • • • • • • The RFPI code (each base unit has a unique RFPI code) appears on the display and a signal sounds once the base unit is found by the handset. Press the Programming key . ‘PIN’ appears on the display. Enter the 4-digit PIN code of the base unit (default PIN code is ‘0000’). Use the number keypad. Press the Programming key . The handset is subscribed to the base unit. 4.
• • • Press the Programming key . ‘SEARCHING’ and the symbol appear on the display. A signal sounds once the handset has found a base unit. 4.26.2 Manual selection If you set the handset to ‘manual selection’, the handset will only choose the base unit you have set. • Press the Programming key . • Press the Up or Down key repeatedly until ‘SETTING’ appears on the display. • Press the Programming key . • Press the Up or Down key repeatedly until ‘BASE SEL’ appears on the display.
Topcom Butler 4011/4011C Sim • • e.g. Press the number key 2, 3 and 5. On the display, this will appear: HS _2 3_5 01486 These handsets can no longer dial numbers beginning with ‘01486’. Press the Programming key to confirm your selection. Repeat the same procedure described above if you would like to bar other numbers (max. 5)! 4.28 Direct Call By setting a Direct Call number, the phone will automatically take the line and dial out this number.
• • • ‘PIN’ appears on the display. Enter your PIN code. Press the Programming key . 4.30 Complete reinitialisation of the telephone This function allows you to completely reinitialise the telephone without requiring your PIN code. This will delete all Phone Book memory entries, all handsets will be removed, all default settings will be restored and the default PIN code will be restored to ‘0000’. Do the following: • Disconnect the battery in the telephone.
Topcom Butler 4011/4011C Sim 5 Caller ID/CLIP (This service only works when you have a Caller ID/Clip subscription. Contact your telephone company). When you receive a call, the telephone number of the caller, the date and time appears on the handset display. The telephone can receive calls in both FSK and DTMF. If the name is programmed in the Phone Book, the name in the Phone Book is displayed! The telephone can store 30 calls in a Call List that can be reviewed later.
Topcom Butler 4011/4011C Sim The Call List The calls received are stored in the Call List (max. 30 numbers). • Briefly press the Up key to view the most recent call. • The name of the most recent caller appears on the display. If no name is available, ‘NO NAME’ appears on the display. • If it is a private number, ‘UNAVAL’ appears on the display. • The date and time the call was received are linked to each call. • Briefly press the Down key to view the telephone number of the call.
Topcom Butler 4011/4011C Sim 5.5.2 Delete all numbers • Press the Up key to go to the Call List. • Keep the Delete key pressed until ‘DELETE ALL’ appears on the display. • Press the Programming key to confirm your selection or the Delete key to cancel. • All calls are deleted.
During some of above operation the following can appear on the screen: NO ENTRIES: When the SIM card is empty EMPTY BK: When phonebook is empty SIM FULL: When SIM card is full during copy from handset to SIM NO CARD: When there is no SIM card in base or when it’s unreadable WRONG PIN: When you have entered the wrong PIN code. You have 3 changes to enter the PIN code, after the 3rd time the SIM card will be locked, you need to use another device like a mobile phone to unlock it. 7.
Topcom Butler 4011/4011C Sim 7.4 Add Phonebook records to the SIM card records Carry out above procedure and select PB APPEND: • If the SIM card is PIN protected you have to enter your SIM PIN code first and press the OK key. • The handset will ask to add the records stored in the phonebook + amount of records inside the SIM card. Press OK to confirm. • When finished ‘ALL COPIED’ appears 7.
Topcom Butler 4011/4011C Sim Trouble shooting Symptom Possible cause Solution No display Batteries uncharged Check the position of the batteries Recharge the batteries Turn ON the handset Check the telephone cord connection Wait until the other handset hangs up Bring the handset closer to the base No tone The icon flashes Base or handset do not ring Tone is good, but there is no communication Telephone does not react to pressing the keys Flash (R) Key does not work Handset turned OFF Telephone c
Topcom Butler 4011/4011C Sim 9 Technical characteristics Standard: Frequency range: Number of channels: Modulation: Speech coding: Emission power: Range: Base power supply: Handset Batteries: Handset autonomy: Talk time: Charging time: Normal conditions of use: Dialling mode: DECT ( Digital Enhanced Cordless Telecommunications ) GAP ( Generic Access Profile ) 1880 MHZ to 1900 MHz 120 duplex channels GFSK 32 kbit/s 10 mW ( average power per channel ) 300 m in open space /50 m maximum inhouse 230 V / 50 H
visit our website www.topcom.