Warranty Guide
WARRANTY CLAIMS PROCEDURE
In the event of structural damage caused by allegedly defective Hi-bor Lumber, Koppers PC must be notied and a claim made within thirty (30) days after the date of discovery of any alleged defect. This notication and all
claims shall be made in writing by mail to the address below. In the event that Koppers PC nds a claim to be invalid, the claimant shall be required to pay an inspection fee of Two Hundred Dollars ($200.00) within thirty (30)
days of receipt of an invoice, or this warranty shall become null and void.
Prior to any repair to address attenuated damage, the claimant shall allow Koppers PC the right to inspect the affected structure(s) or property and to obtain pictures and samples of the alleged defective lumber. This right to
examine includes the right to enter upon the claimant’s real property upon reasonable notice. In addition, prior to any repair to address attenuated damage, Koppers PC shall have the right to approve all proposed repairs, and
Koppers PC shall have the right but not the obligation to repair any damage itself.
EXCLUDED DAMAGES AND CAUSES. THIS WARRANTY DOES NOT COVER DAMAGES CAUSED BY:
Improper use or treatment, including use or treatment inconsistent with the Inspection Manual, applicable law and building regulations. Note: Hi-bor Lumber at the construction site which has not yet been installed must be
properly stored and covered in accordance with the Inspection Manual; or
Faulty construction; or
Mold; or
Conditions which cause the Hi-bor Lumber to be within four inches of the ground or exposed to owing or standing water or accumulated moisture, whether because of improper installation, weather, settling, act of God,
structural alterations made after completion of the installation of the Hi-bor Lumber, or any other reason; or
Natural acts of God including, but not limited to, wind, lightning, hurricanes, tornadoes, hailstorms, volcanic eruption, or earthquakes; or
Exposure to rain or water, including surf or ooding, except for rainfall on installed Hi-bor Lumber which is at all times protected by an appropriate waterproof protective coating (paint, waterproof sealant, etc.); or
[NOTE: AS A
CONDITION TO THE CONTINUING EFFECTIVENESS OF THIS WARRANTY, THE OWNER OF THE STRUCTURE MUST TAKE APPROPRIATE STEPS TO ENSURE THAT ALL Hi-bor LUMBER USED ON THE EXTERIOR OF THE STRUCTURE
(FOR EXAMPLE, FACIA BOARD, SIDING, ETC.) IS CONTINUOUSLY AND THOROUGHLY PROTECTED BY SUCH A WATERPROOF PROTECTIVE COATING, INCLUDING REAPPLICATIONS OF SUCH A COATING, AS NECESSARY.]
The settlement, distortion, failure, cracking, or movement of the Hi-bor Lumber for reasons not connected with the treatment of the Hi-bor Lumber; or
Chemical alterations of the Hi-bor Lumber as the result of exposure to or contact with chemicals or foreign elements not contemplated in the Inspection Manual.
Koppers PC is not responsible for any damage to Hi-bor brand wood products used in commercial or industrial structures, wood foundation systems, wood exposed to salt water, or any cause other than rot, fungal decay, or termite
damage. This warranty does not cover building poles or building timbers in structural applications, commercial vineyard stakes, lattice, peeler core landscape timbers, or specialty items that have been milled after treatment.
Koppers PC is not responsible for any application of Hi-bor brand wood products other than that specied under the appropriate usage as noted on the ink stamp and/or end tag attached to the piece.
Koppers PC is not responsible for damage to Hi-bor brand wood products caused by the “weathering” of wood, including but not limited to raised grain, splitting, checking, twisting, warping, shrinkage, swelling, or any other
physical property of the wood.
Koppers PC is not responsible for any incidental or consequential damages claimed to be a result of damaged or undamaged Hi-bor brand wood products. Koppers PC is not responsible for corrosion of fasteners, hardware, or any
other material(s), or any damage resulting from such an occurrence.
Koppers PC is not responsible for delamination of Hi-bor brand plywood or other laminated wood products.
Koppers PC is not responsible for mold growth on Hi-bor products.
Koppers PC reserves the right to make changes or improvements in its product(s) without incurring any obligation to similarly alter product previously purchased.
THIS WARRANTY DOES NOT INCLUDE ANY LIABILITY FOR:
Damage to contents of the dwelling.
Damage by fungi or termites to wood other than Hi-bor Lumber or to Hi-bor Lumber subjected to increased risk of such damage by exposure thereto not normally to be anticipated, or resulting from re or any similar cause or casualty.
THIS WARRANTY DOES NOT COVER EXTERIOR DECKS.
TRANSFER OF WARRANTY
Limited Transferability - This warranty is personal. It must be registered in the name of the owner within twenty (20) days after completion of the job, construction of the home, or recordation of ownership, whichever is latest. This
warranty commences on the earlier of the date of initial warranty registration or thirty (30) days after initial installation of the Hi-bor Lumber and expires twenty (20) years after the date of such registration or installation, as applicable.
This warranty may be transferred from the homeowner in whose name the warranty is registered to his successor(s) within thirty (30) days after close of escrow or transfer of the subject property upon payment of a One Hundred Dollar
($100) document transfer fee and completion and execution by the transferor and transferee of an Application for Transfer of Warranty (see blue form attached to this warranty certicate). The fully executed Application for Transfer of
Warranty and the One Hundred Dollar ($100) document transfer fee should be forwarded to Koppers PC at the address set forth below. All Applications for Transfer of Warranty are subject to Koppers PC conrmation that the transferor
has complied with the applicable conditions of this warranty, including the periodic (3-year) termite inspections and the taking of appropriate prompt remedial action in response thereto as set forth above.
All inquiries, warranty claims, termite inspection reports and Applications for Transfer of Warranty relating to this warranty should be sent to Koppers PC at the following address:
Koppers Performance Chemicals Inc.
c/o Structural Pest Control, Inc.
99-1191 Iwaena Street
Aiea, Hawaii 96701
Koppers Performance Chemicals Inc. reserves the right to change the notice address in Koppers PC’s reasonable discretion provided appropriate notice is provided to potential claimants.
* “Structural Damage” is dened as the inability of a given member to perform it’s intended function.
APPLICATION FOR TRANSFER OF WARRANTY
The undersigned registered holder of the following Hi-bor® Pressure Treated Wood Twenty (20) Year Limited Warranty (“Warranty”) hereby requests Koppers PC to transfer the Warranty to the transferee identied below. By
signing this application, the undersigned transferee, under penalty or perjury, hereby represents and warrants to Koppers PC that he/she has complied with all of the applicable conditions of the Warranty, as set forth on the back
of the Warranty Certicate, including, without limitation, the required periodic (every three years) termite inspections, the taking of appropriate prompt remedial action in response thereto and the mailing of copies of such
termite inspections to Koppers PC at the address set forth in the Warranty Certicate.
Transferor (Current Holder of Warranty): __________________________________________________________________________ Certicate No. _______________________
X_________________________________________________________________________________________________ ______________________________
(Signature of Transferor) (Date)
Address of Residence covered by Warranty:__________________________________________________________________________________________________________
Proposed Transferee:_______________________________________________________________________________________________________________________
(Print Name)
By signing this Application for Transfer of Warranty, the undersigned transferee hereby represents that he/she read the conditions and limitations of the Warranty set forth on the face and back of the Warranty Certicate,
including without limitation the requirement for periodic termite inspections and the taking of appropriate prompt remedial action in response thereto.
X _________________________________________________________________________________________________ ____________________________
(Signature of Transferor) (Date)
THIS APPLICATION FOR TRANSFER SHOULD BE ACCOMPANIED BY A CHECK IN THE AMOUNT OF ONE HUNDRED DOLLARS ($100) (TO COVER THE DOCUMENT TRANSFER FEE) MADE PAYABLE TO KOPPERS
PERFORMANCE CHEMICALS INC. AND MAILED TO:
Koppers Performance Chemicals Inc.
c/o Structural Pest Control, Inc.
99-1191 Iwaena Street
Aiea, Hawaii 96701
Hi-bor® is a registered trademark of Koppers Performance Chemicals Inc. © 9/2016