User manual

9
Language
The language used for buttons and menus in the VIO is the same as the language you selected in
your phone settings. If the selected language isn't supported by the VIO then English is used.
If you change the phone language, the voice used for spoken directions and other route instructions
in the VIO might not be compatible with the new language. You will be asked to download a
compatible voice.
Important: A voice can be a large file that can take a long time to download. To prevent high data
charges we advise you to download a voice using Wi-Fi connection.
Sending information to TomTom
When you first start the app or you have reset the app, you are asked for permission to send your
location to TomTom and to send information about how you use the app. We use your location to
provide TomTom services near you and along your route, and to keep your map up-to-date. We
learn how you use the app so we can continually improve.
You can read more about how we use your information by selecting More information in the Send
information settings screen.
You can choose which information you share in the Send information settings screen.
Note: If you choose not to send location information to us, you will no longer receive our
services. This is because services need to send the location of your device to TomTom in order to
receive the traffic information related to where you are.
Additional information
If you think that your information is not being used for the purpose for which you have provided it
to TomTom, contact us at tomtom.com/support.
You can find current and more detailed information at tomtom.com/privacy.
About TomTom services
TomTom services give you real-time information about traffic and speed cameras or danger zones
on your route. To help you avoid traffic delays and get to your destination quicker, you can use
TomTom services even on the routes you drive every day.
When your phone is connected to the Internet, your VIO is always connected to TomTom services -
you don't have to do anything to activate TomTom services.
Note: Some TomTom services might not be available in your current location.
Important: To use TomTom services you need a continuous data connection. Your mobile operator
may charge you for using a wireless data connection.
Updating your VIO
Your VIO app is updated using the Google Play™ Store or the Apple App Store. The update is
installed automatically in the background or manually by you, depending on the settings on your
phone.
If the app update includes an update for the VIO device then the update is automatically installed
on the device when the device is connected to the app. Make sure that your phone and VIO device
have more than 10% battery charge or that they are connected to a charger. Keep the device
connected to the app while the update is installing. When the update is installed, the device
restarts.
If the update doesn't install, the message Installation failed is shown on the VIO device.