Owners manual

11
Sending information to TomTom
When you first start navigating or you have reset your device, the device asks for permission to
collect some information about your use of the navigation device. The information is stored on the
device until we retrieve it. We use it anonymously to improve our products and services. If you
use our services, we will also use your location information to deliver the services to you.
You can change whether you send this information with us at any time by doing the following:
1. In the Main Menu, select the Settings button.
2. Select System.
3. Select Your information.
4. Select the button to turn sending of information on or off.
Note: If you choose not to send location information to us, you will no longer receive our
services. This is because services need to send the location of your device to TomTom in order
to receive the traffic information related to where you are. The end date of your subscription
remains the same, even if you do not send this information to us.
Additional information
If you think that your information is not being used for the purpose for which you have provided it
to TomTom, contact us at tomtom.com/support.
You can find current and more detailed information at tomtom.com/privacy.
Memory card slot
Some TomTom navigation devices have a memory card slot that is located on the side or bottom
of the device.
Before you use the memory card slot, make sure that you have the latest version of the application
installed on your navigation device by connecting to MyDrive using a computer.
When your device is up-to-date, you can use a memory card as extra storage space to add extra
maps to your device. Maps can be purchased from tomtom.com.
Device not starting
In rare cases, your TomTom GO navigation device may not start correctly or may stop responding
to your taps.
First, check that the battery is charged. To charge the battery, connect your device to the car
charger. It can take up to 2 hours to fully charge the battery.
If this does not solve the problem, you can reset the device. To do this, press and hold the On/Off
button until your device begins to restart.
Charging your device
The battery in your TomTom GO navigation device charges when you connect the device to the
car charger, to your computer or to a USB Home Charger.
You are warned when the battery level is low or critical. You lose your connection to some
TomTom services when the battery level is low or critical. When the battery is empty, the device
goes into sleep mode.