User Manual
BREAKDOWNS AND SOLUTIONS
In case of a breakdown, you must:
• switch o the appliance, if possible;
• remove the plug from the socket;
• apply for a repair;
• some small problems can be resolved by the user himself, using the instrucons in the table below. Check all points in the
table in sequence, before contacng the maintenance or customer service.
Breakdown (code) Cause What to do
The metal parts in the water
reservoir show signs of rust.
The used de-scaler is not the
recommended type, this could
affect the parts in the reservoir.
Use the correct de-scaling agent.
Water is leaking from the
bottom of the appliance.
There is too much water in the
leak tray.
Empty the leak tray.
The appliance is not working
properly.
Contact the service department or customer service
department.
There is water leaking from
the lter.
There are coee residues on the
rim of the lter.
Remove the coee residues.
The coee has a sour, acidic
taste.
The appliance has not been
properly rinsed aer de-scaling.
Clean the appliance several mes, as indicated in secon
PRIOR TO FIRST USE
.
The coee used has been stored
on a warm, damp locaon, making
it unt for use.
Use fresh coee and store unused coee on a cool and dry
locaon. Properly close an opened package and store it in a
refrigerator to keep the coee fresh.
The appliance no longer works.
The plug is not properly in the
socket.
Make sure the plug is properly inserted in the wall socket.
If the appliance is sll not working, please contact the
maintenance department or customer service department .
The milk will not foam.
The aachment has not been
placed on the steam pipe.
Place the aachment on the steam pipe.
The indicator light at the steam
buon does not switch on.
The light must rst switch on before it is possible to foam milk.
The used milk container is too large
or the shape is not correct.
Use a high and narrow container.
The milk used is not correct. Use full-cream or semi-skimmed milk.
When switching on the
appliance, the indicator light
next to the coee and/or steam
buon is ashing quickly.
One or both of the buons is/are
sll pressed down.
Press the buon(s) concerned to turn them o.
When using, there are akes
coming out of the steam pipe.
The steam pipe has not been
properly cleaned.
Properly rinse the steam pipe, see secon HEATING UP
(CHOCOLATE) MILK
Aenon: Never repair a fault yourself. When the soluon is not menoned in the table above, please contact the
maintenance department or customer service department.
RECYCLING
This symbol means that this product should not be disposed of with regular household waste (2012/19/EU).
Observe the rules that apply in your country for the separated collecon of electric and electronic products. Correct
disposal of the product prevents negave consequences for the environment and for public health. The packaging
material of this product can be recycled 100%, return packaging material separately.
EN - 18