Warranty
Toggled 6 Year Limited Warranty (Rev Jan 2018)
6 Year Limited Warranty
Models: toggled iQ series, A-series, D-series and E-series
WARRANTY
For a period of six (6) years following the date of original purchase from toggled or an authorized reseller,
toggled warrants that its toggled iQ series and LED replacements for fluorescent tubes model series A, D and E
(the “Product”) are (i) free from defects in the material and workmanship and (ii) will, under normal use and
conditions, substantially conform to the published specifications available at the time of original purchase (the
“Warranty”).
PRODUCT REGISTRATION
The Warranty shall only apply to Products which have been appropriately registered with toggled. Product and
installation location must be registered at www.toggled.com/warrantyregistration
.
The Warranty is non-transferable. Notwithstanding the foregoing, the Warranty is transferable to a buyer in
connection with the sale of a facility, building, or structure where the Product was originally installed.
WARRANTY CLAIM PROCESS
All claims that the Product fails to meet the Warranty (each a “Warranty Claim”) must be initiated in accordance
with the following Warranty Claims Procedure.
To Make a Warranty Claim:
• A party alleging that a Product fails to meet the Warranty (a “Claimant”) must contact toggled
at 1-844-toggled (1-844-864-4533) or via email at warranty@toggled.com for a return
authorization number within thirty (30) days of the date Claimant first learns, or should have
learned, of the Product failure.
• Upon issuance of the return authorization number, toggled will inspect the alleged non-
conforming or defective Product(s), in its sole discretion, by either (i) requesting Claimant to
return the Product to toggled in its original packaging or such other sufficient packaging or (ii)
scheduling an on-site inspection with Claimant at the location where the Product was originally
installed.
o In the event Claimant is required to return alleged non-conforming or defective
Product, toggled will provide Claimant with a pre-paid shipping label. The return
package from Claimant must include:
(i) the alleged non-conforming / defective product;
(ii) the return authorization number;
(iii) a written notice explaining the nature of the Product’s non-conformity or
defect;