Modem User Manual
Table Of Contents
- Novatel Wireless Ovation U720 User Guide
- Welcome to Sprint
- Introduction
- Sprint Mobile Broadband USB Modem Basics
- Installing the Sprint Mobile Broadband USB Modem
- Getting Started With Your Sprint Mobile Broadband USB Modem
- Installing the Sprint Mobile Broadband USB Modem
- Sprint Connection Manager Software
- Menu Options
- Troubleshooting Tips
- Web Access
- Web Access
- Web
- FAQs
- How will I know when my USB modem is ready for data service?
- How do I sign in for the first time?
- How do I know when my USB modem is connected to data services?
- When is my data connection active?
- When is my data connection dormant?
- Can I sign out of data services?
- How can I optimize my settings to achieve faster speeds and send and receive less data while dialing into my company network?
- Web Access
- Technical Specifications and Regulatory Information
- Safety and Terms & Conditions
- Safety and Notices
- Terms and Conditions
- Subscriber Agreement General Terms and Conditions of Service
- Basic Definitions
- The Subscriber Agreement
- Services Covered By These Ts&Cs & Additional Terms
- Our Policies
- When You Accept The Agreement
- Term Commitments & Early Termination Fees
- When You Don't Have To Pay An Early Termination Fee
- Our Right To Change The Agreement & Your Related Rights
- Our Right To Suspend Or Terminate Services
- Your Ability To Change Services & When Changes Are Effective
- Your Right To Terminate Services
- Credit Checks & Credit Information
- Account Spending Limits (“ASL”)
- Deposits & Returning Deposits
- Restrictions On Using Services
- Your Device, Number & E-mail Address; Caller ID
- Porting/Transferring Phone Numbers
- Coverage; Where Your Device Will Work
- Roaming
- About Data Services & Content
- Specific Terms & Restrictions On Using Data Services
- Activation & Miscellaneous Charges
- Account & Service Charges; Pro-rating; Unused Minutes
- How We Calculate Your Charges For Billing Purposes
- Your Bill
- Your Payments; Late Fees
- Taxes & Government Fees
- Surcharges
- Disputing Charges - You Must Still Pay Undisputed Charges
- Protecting Our Network & Services
- Your Privacy
- Location Based Services
- 911 Or Other Emergency Calls
- If Your Device Is Lost or Stolen
- Disclaimer of Warranties
- You Agree We Are Not Responsible For Certain Problems
- You Agree Our Liability Is Limited - No Consequential Damages.
- DISPUTE RESOLUTION
- Novatel Wireless Limited Warranty and Liability
- Subscriber Agreement General Terms and Conditions of Service
- Index
72 Section 2D: Troubleshooting Tips
2. In the file name box type a name for the CSV log file
and click Save. The file name is called “Connection
Log.txt” by default, however, you can name the file any
descriptive name you like.
Alert Log
The Alert Log provides a record of all alerts that have been
received while establishing and maintaining your
connections. You can use the Alert Log to help isolate and
resolve connection issues.
Accessing the Alert Log
䊳 Select Menu > Alert Log from the Sprint Connection
Manager software interface.
About the Alert Log
The Alert Log displays a table with four columns: Date/Time,
Alert, Connection Name, and Type.
You can select entries by using the arrow keys on your
keyboard or the mouse. Selected entries are highlighted. By
default, no entry is selected.
Click the Clear button to access the Clear Alert Log dialog box.
Click Yes to confirm the delete or No to cancel.
Device Info & Diagnostics
Device Info & Diagnostics can help identify problems
associated with connecting to the network. Device Info &
Diagnostics evaluates issues with your USB port, port
configuration, Sprint Mobile Broadband USB modem signal
strength, the network, and more. Once the program runs a
diagnostics check it can recommend possible solutions.