Modem User Manual
Table Of Contents
- Novatel Wireless Ovation U720 User Guide
- Welcome to Sprint
- Introduction
- Sprint Mobile Broadband USB Modem Basics
- Installing the Sprint Mobile Broadband USB Modem
- Getting Started With Your Sprint Mobile Broadband USB Modem
- Installing the Sprint Mobile Broadband USB Modem
- Sprint Connection Manager Software
- Menu Options
- Troubleshooting Tips
- Web Access
- Web Access
- Web
- FAQs
- How will I know when my USB modem is ready for data service?
- How do I sign in for the first time?
- How do I know when my USB modem is connected to data services?
- When is my data connection active?
- When is my data connection dormant?
- Can I sign out of data services?
- How can I optimize my settings to achieve faster speeds and send and receive less data while dialing into my company network?
- Web Access
- Technical Specifications and Regulatory Information
- Safety and Terms & Conditions
- Safety and Notices
- Terms and Conditions
- Subscriber Agreement General Terms and Conditions of Service
- Basic Definitions
- The Subscriber Agreement
- Services Covered By These Ts&Cs & Additional Terms
- Our Policies
- When You Accept The Agreement
- Term Commitments & Early Termination Fees
- When You Don't Have To Pay An Early Termination Fee
- Our Right To Change The Agreement & Your Related Rights
- Our Right To Suspend Or Terminate Services
- Your Ability To Change Services & When Changes Are Effective
- Your Right To Terminate Services
- Credit Checks & Credit Information
- Account Spending Limits (“ASL”)
- Deposits & Returning Deposits
- Restrictions On Using Services
- Your Device, Number & E-mail Address; Caller ID
- Porting/Transferring Phone Numbers
- Coverage; Where Your Device Will Work
- Roaming
- About Data Services & Content
- Specific Terms & Restrictions On Using Data Services
- Activation & Miscellaneous Charges
- Account & Service Charges; Pro-rating; Unused Minutes
- How We Calculate Your Charges For Billing Purposes
- Your Bill
- Your Payments; Late Fees
- Taxes & Government Fees
- Surcharges
- Disputing Charges - You Must Still Pay Undisputed Charges
- Protecting Our Network & Services
- Your Privacy
- Location Based Services
- 911 Or Other Emergency Calls
- If Your Device Is Lost or Stolen
- Disclaimer of Warranties
- You Agree We Are Not Responsible For Certain Problems
- You Agree Our Liability Is Limited - No Consequential Damages.
- DISPUTE RESOLUTION
- Novatel Wireless Limited Warranty and Liability
- Subscriber Agreement General Terms and Conditions of Service
- Index
Section 2D: Troubleshooting Tips 65
Windows® 2000
To verify that the correct driver is installed:
1. Locate the existing driver.
2. Update the driver.
To locate the driver:
1. Close all Windows programs and open the Control Panel by
selecting Start > Settings > Control Panel.
2. Double-click the System icon.
3. Click the Hardware tab.
4. Click the Device Manager tab.
5. Locate the Sprint Mobile Broadband USB modem entries by
using the “+” signs to expand the listings. (For example, to
see all the installed modems, click the “+” sign to the left of
Modems.) The device should have these driver entries listed
in Device Manager:
䡲 The device driver should appear under Modems as
Novatel Wireless Expedite EV-DO Modem.
䡲 The device should appear under Network adapters as
Novatel Wireless Expedite EV-DO Network Adapter (if
Network Adapter (NDIS) is enabled).
䡲 The device should appear under Ports (COM & LPT) as
Novatel Wireless Expedite EV-DO Status Port (COM#).
If the listings above do not appear, identify the listing for the
Sprint Mobile Broadband USB modem by disconnecting the
device. This causes the driver listing for the device to disappear
from the list. Reconnect the device to cause the driver listing to
reappear. You can identify the entries for the Sprint Mobile
Broadband USB modem by observing which entries are affected
when you disconnect and reconnect the device, or by disabling
Network Adapter (NDIS). (See “Novatel Wireless Network Adapter
[NDIS]” on page 53.)