Modem User Manual
Table Of Contents
- Novatel Wireless Ovation U720 User Guide
- Welcome to Sprint
- Introduction
- Sprint Mobile Broadband USB Modem Basics
- Installing the Sprint Mobile Broadband USB Modem
- Getting Started With Your Sprint Mobile Broadband USB Modem
- Installing the Sprint Mobile Broadband USB Modem
- Sprint Connection Manager Software
- Menu Options
- Troubleshooting Tips
- Web Access
- Web Access
- Web
- FAQs
- How will I know when my USB modem is ready for data service?
- How do I sign in for the first time?
- How do I know when my USB modem is connected to data services?
- When is my data connection active?
- When is my data connection dormant?
- Can I sign out of data services?
- How can I optimize my settings to achieve faster speeds and send and receive less data while dialing into my company network?
- Web Access
- Technical Specifications and Regulatory Information
- Safety and Terms & Conditions
- Safety and Notices
- Terms and Conditions
- Subscriber Agreement General Terms and Conditions of Service
- Basic Definitions
- The Subscriber Agreement
- Services Covered By These Ts&Cs & Additional Terms
- Our Policies
- When You Accept The Agreement
- Term Commitments & Early Termination Fees
- When You Don't Have To Pay An Early Termination Fee
- Our Right To Change The Agreement & Your Related Rights
- Our Right To Suspend Or Terminate Services
- Your Ability To Change Services & When Changes Are Effective
- Your Right To Terminate Services
- Credit Checks & Credit Information
- Account Spending Limits (“ASL”)
- Deposits & Returning Deposits
- Restrictions On Using Services
- Your Device, Number & E-mail Address; Caller ID
- Porting/Transferring Phone Numbers
- Coverage; Where Your Device Will Work
- Roaming
- About Data Services & Content
- Specific Terms & Restrictions On Using Data Services
- Activation & Miscellaneous Charges
- Account & Service Charges; Pro-rating; Unused Minutes
- How We Calculate Your Charges For Billing Purposes
- Your Bill
- Your Payments; Late Fees
- Taxes & Government Fees
- Surcharges
- Disputing Charges - You Must Still Pay Undisputed Charges
- Protecting Our Network & Services
- Your Privacy
- Location Based Services
- 911 Or Other Emergency Calls
- If Your Device Is Lost or Stolen
- Disclaimer of Warranties
- You Agree We Are Not Responsible For Certain Problems
- You Agree Our Liability Is Limited - No Consequential Damages.
- DISPUTE RESOLUTION
- Novatel Wireless Limited Warranty and Liability
- Subscriber Agreement General Terms and Conditions of Service
- Index
64 Section 2D: Troubleshooting Tips
Error: Connection Gets Dropped (Windows® 2000 and XP)
When attempting a data connection with Sprint Connection
Manager software, the connection gets dropped as soon as it
is established. (The status goes from “Connecting” and
“Connected” back to “Click ‘GO’ to Connect.”)
Reinstalling the Sprint Mobile Broadband
USB Modem Driver
There is a Sprint Mobile Broadband USB modem driver for each
supported Windows operating system. Unless the appropriate
driver for your version of Windows is installed, you will not be
able to establish a network connection with the USB modem.
This section provides instructions on verifying that you have the
correct device driver installed.
Possible Causes Suggestions
The connection
properties are
not optimal.
1. Click Start > Connect To > Sprint Mobile Broadband
- Novatel Wireless (or Sprint Data Link)
from the
Windows start menu.
2. Click the Properties button on the connection
settings dialog.
3. Click the Networking tab.
4. Click the Settings button.
5. Ensure that Negotiate multi-link for single-link
connections
is not selected in the PPP Settings
dialog.
6. Click OK to save your settings.
Note:
You must have the Sprint Mobile Broadband USB modem
installation CD to complete this procedure.