Modem User Manual
Table Of Contents
- Novatel Wireless Ovation U720 User Guide
- Welcome to Sprint
- Introduction
- Sprint Mobile Broadband USB Modem Basics
- Installing the Sprint Mobile Broadband USB Modem
- Getting Started With Your Sprint Mobile Broadband USB Modem
- Installing the Sprint Mobile Broadband USB Modem
- Sprint Connection Manager Software
- Menu Options
- Troubleshooting Tips
- Web Access
- Web Access
- Web
- FAQs
- How will I know when my USB modem is ready for data service?
- How do I sign in for the first time?
- How do I know when my USB modem is connected to data services?
- When is my data connection active?
- When is my data connection dormant?
- Can I sign out of data services?
- How can I optimize my settings to achieve faster speeds and send and receive less data while dialing into my company network?
- Web Access
- Technical Specifications and Regulatory Information
- Safety and Terms & Conditions
- Safety and Notices
- Terms and Conditions
- Subscriber Agreement General Terms and Conditions of Service
- Basic Definitions
- The Subscriber Agreement
- Services Covered By These Ts&Cs & Additional Terms
- Our Policies
- When You Accept The Agreement
- Term Commitments & Early Termination Fees
- When You Don't Have To Pay An Early Termination Fee
- Our Right To Change The Agreement & Your Related Rights
- Our Right To Suspend Or Terminate Services
- Your Ability To Change Services & When Changes Are Effective
- Your Right To Terminate Services
- Credit Checks & Credit Information
- Account Spending Limits (“ASL”)
- Deposits & Returning Deposits
- Restrictions On Using Services
- Your Device, Number & E-mail Address; Caller ID
- Porting/Transferring Phone Numbers
- Coverage; Where Your Device Will Work
- Roaming
- About Data Services & Content
- Specific Terms & Restrictions On Using Data Services
- Activation & Miscellaneous Charges
- Account & Service Charges; Pro-rating; Unused Minutes
- How We Calculate Your Charges For Billing Purposes
- Your Bill
- Your Payments; Late Fees
- Taxes & Government Fees
- Surcharges
- Disputing Charges - You Must Still Pay Undisputed Charges
- Protecting Our Network & Services
- Your Privacy
- Location Based Services
- 911 Or Other Emergency Calls
- If Your Device Is Lost or Stolen
- Disclaimer of Warranties
- You Agree We Are Not Responsible For Certain Problems
- You Agree Our Liability Is Limited - No Consequential Damages.
- DISPUTE RESOLUTION
- Novatel Wireless Limited Warranty and Liability
- Subscriber Agreement General Terms and Conditions of Service
- Index
Section 2D: Troubleshooting Tips 63
Error: Splash Screen is Frozen
The splash screen of the Sprint Connection Manager software is
frozen.
Error: Not in Service
The Sprint Connection Manager software interface displays the
message, “Not in Service.”
Possible Causes Suggestions
You may have a resource conflict. Restart your computer. If you are
unable to resolve this problem by
restarting your computer, see
“Resolving Resource Conflicts” on
page 69.
Possible Causes Suggestions
Inadequate signal strength may
occur for either of these reasons:
a. You are outside the network.
b. You may be inside a building or
near a structure that is causing
radio interference.
a. Verify that you are within the
network coverage area.
Coverage maps are available at
www.sprint.com.
b. Change your location.