Use and Care Manual
15
mJ
Troubleshooting
This page summarizes the most common problems you could encounter with the
product.
If
you are unable to solve the problem with the information below,
contact service center immediately.
I
f
the
prob
l
em
encountered
i
s
not
li
sted,
pl
ease
try
the
followi
ng
suggestions:
1.
Turn off the product and unplug it.
2.
Wait for 60 minutes.
3.
Plug the product back to the mains and restart.
4.
If
the problem persists, contact the authorized service center.
Problem
Possible Cause
Suggestion
The product
does not work
The product is not plugged
in properly.
Ensu
re
the
voltage
on
the
product corresponds
to
the
l
ocal
m
ains
vol
tage
and
then
p
l
ug
i
n
again.
The product
does not work
The
product
has
just
finished
i
ts
a
uto
tim
e
r
sess
i
on
an
d
has
automatically
switched
to
standby mode.
If
you want another session,
press the Power button
again.
The product
does not work
You
may
have
used
the
product
continuous
l
y
for
45
minutes
whe
re
the
over
heat
protecti
on
has
been
activated.
Unplug the product and let it
cool down for 60 minutes
before you use it again.
The product
does not work
An excessive load has been
applied on the product.
Reduce the excessive load
and start again.
The product is
abnormally
warm
The product
is
likely to be
overused.
Unplug the product an
let it
cool down before using it
again.
Noise can be
heard from the
product
Noise is made by the
mechanical parts of the
This is normal and does not
mean that the product is
faulty.