Datasheet

Table of contents
2
The most important functions
General information
ISDN telephone system diagram . . . . . . .4
How to use the operating instructions . . . .4
Scope of supply . . . . . . . . . . . . . . . . . . . .4
Special accessories . . . . . . . . . . . . . . . . .4
Information on the proper operation
and usage of the telephone system . . . . .5
Ecological information . . . . . . . . . . . . . . .5
Introduction
What is the ISDN telephone system
tiptel 31 home designed for? . . . . . . . . . .6
Features of the ISDN telephone system . .6
Initial operation - step by step
Step 1: Installing the device
(wall mounting) . . . . . . . . . . . . . . . . . . . . .8
Step 2: Connecting the terminal
equipment . . . . . . . . . . . . . . . . . . . . . . . .8
Step 3: Connecting the ISDN
telephone system to the ISDN network . . .9
Step 4: Entering MSNs (optional) . . . . . .10
Step 5: Designated ringing signal for
individual terminals for incoming calls . .11
Internal telephone calls
Internal dialling . . . . . . . . . . . . . . . . . . . .12
Incoming internal call . . . . . . . . . . . . . . .12
External telephone calls
Access to public exchange and dialling . .13
Incoming external call . . . . . . . . . . . . . . .14
Placing an external call on hold to
make enquiries . . . . . . . . . . . . . . . . . . . .14
Two-line operation with hold
(external calls) . . . . . . . . . . . . . . . . . . . .14
Ending two-line operation with hold
(external calls) . . . . . . . . . . . . . . . . . . . .15
Manual call transfer (incoming
external call to internal extension) . . . . . .15
Dialling via LCR . . . . . . . . . . . . . . . . . . .15
Feature functions
Call pick-up . . . . . . . . . . . . . . . . . . . . . .16
Conference call with two external
parties . . . . . . . . . . . . . . . . . . . . . . . . . .16
Explicit call transfer (ECT) . . . . . . . . . . .16
Do not disturb function . . . . . . . . . . . . . .17
Rejecting a party issuing a call
waiting signal . . . . . . . . . . . . . . . . . . . . .17
Call forwarding within
the telephone system . . . . . . . . . . . . . . .17
Internal call forwarding ON/OFF . . . . . . .18
External call forwarding ON/OFF . . . . . .19
Call forwarding . . . . . . . . . . . . . . . . . . . .20
Call forwarding unconditional,
on busy, on no reply ON/OFF . . . . . . . . .21
The first telephone call
Initial operation - step by step . . . . . . . . . .8
Internal telephone calls . . . . . . . . . . . . . .12
External telephone calls . . . . . . . . . . . . .13
Optimal use of the telephone system
Feature functions . . . . . . . . . . . . . . . . . .16
Individual configuration of the
telephone system
Configuration via telephone . . . . . . . . . . 25
Configuration via Windows software . . . .55
Configuration via terminal program . . . . .56
Operation - brief and clear
Numbering scheme . . . . . . . . . . . . . . . .68
Cost-effective telephone calls
Least Cost Routing . . . . . . . . . . . . . . . . .48
Software upgrade per telephone
via update Server . . . . . . . . . . . . . . . . . .58
LCR upgrade per telephone
via Server . . . . . . . . . . . . . . . . . . . . . . . .59
Troubleshooting
Resetting the telephone system
(back to factory pre-set) . . . . . . . . . . . . .47
Actions in the case of malfunctions . . . . .60
Overview of the factory pre-set . . . . . . . .62