User's Guide

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Implementation of the Warranty
If your product is faulty under normal conditions of use and maintenance, in order to benefit
from the present warranty, please contact the Returns Center at 1-800-CRICKET (274-2538)
for assistance. The customer support center will then provide you with instructions on how to
return the product for support under warranty.
Warranty exclusions
Manufacturer guarantees its products against material, design and manufacturing defects. The
Warranty does not apply in the following cases:
1. Normal wear and tear of the product (including on camera lenses, batteries and screens)
requiring periodic repair and replacement.
2. Defects and damages due to negligence, to the product being used other than in a normal
and customary manner, to the non-compliance with the recommendations of this User
Manual, to an accident, regardless of the cause. Instructions for use and maintenance of
the product can be found in your product’s User Manual.
3. The opening, unauthorized disassembly, modification being carried out or repair of the
product by the end user or by persons or by service providers not approved by
Manufacturer and/or with spare parts not approved by Manufacturer.
4. Use of the product with accessories, peripherals and other products whose type, condition
and/or standards do not meet Manufacturer’s standards.
5. Defects associated with the use or connection of the product to equipment or software not
approved by Manufacturer. Some defects may be caused by viruses due to unauthorized
access by yourself or by a third party service, computer systems, other accounts or
networks. This unauthorized access may take place through hacking, misappropriation of
passwords or various other means.
6. Defects and damage due to the exposure of the product to humidity, extreme temperatures,
corrosion, oxidation, or to any spillage of food or liquids, chemicals and generally any
substance likely to alter the product.
7. Any failure of embedded services and applications that have not been developed by
Manufacturer and whose functioning is the exclusive responsibility of their designers.
8. Installation and use of the product in a manner that does not comply with the technical or
security standards of regulations in force in the country where it’s installed or used.
9. Modification, alteration, degradation or illegibility of the IMEI number, serial number or EAN
of the product
10. Absence of proof of purchase.