Users Manual Part 2

EN
15
Problem Solution
Battery won’t charge
Reinsert the adaptor
correctly
Check the main
body and battery are
correctly placed
Use the original
adaptor
Brush roller tangled
indicator blinking
Remove blockages
Power indicator
blinking
Remove blockages, or
restart
Air channel blocked
indicator blinking
Remove blockages
Dust sensor
malfunction indicator
blinking
Clean the dust on the
inner sensor
Install the dustbin
correctly
WiFi indicator is off
Follow the in-app
guide to connect to
WiFi
Battery indicator
blinking red on work
Remove the battery
pack and let it cool
Battery indicator &
icon blinking red
during charging
Use the original
adaptor
Battery icon on screen
blinking green
during charging
Install the battery
on the main body
properly
Abnormal motor
sounds
Remove blockages
Note:
If the above troubleshooting guide fails to
provide a solution, please visit our website
www.tineco.com for further support.
WARRANTY
2-YEAR LIMITED WARRANTY
• Only applies to purchases made from
authorized retailers of Tineco.
• Is subject to the adherence of the requirements
outlined in this instruction manual, and is
subject to further conditions outlined below.
• This warranty is governed by and construed
under the laws of the country in which the
purchase took place. We provide 2-year
warranty or a warranty period as stipulated by
applicable local law, whichever is longer.
WHAT IS COVERED?
• Your Tineco appliance has a 2-year warranty
against original defects in material and
workmanship, when used for private household
purposes in accordance with the Tineco
Instruction Manual. Motorized accessories and
battery bought separately come with a 1-year
warranty.
• This warranty provides, at no extra cost to you,
all labor and parts necessary to ensure your
appliance is in proper operating condition
during the warranty period.
• This warranty will only be valid if the appliance
is used in the country in which it was sold.
WHAT IS NOT COVERED?
Tineco shall not be liable for costs, damages or
repairs incurred as a result of:
• Appliances purchased from an unauthorized
dealer.
• Careless operation or handling, misuse, abuse
and/or lack of maintenance or use not in
accordance with the Tineco Instruction Manual.
• Use of the appliance other than for normal
domestic purposes, e.g. for commercial or
rental purposes.
• Use of parts not in accordance with the Tineco
Instruction Manual.
• Use of parts and accessories other than those
produced or recommended by Tineco.