Instruction Manual

EN
25
Problem Possible cause Solution
Brush roller tangled
indicator blinking
The brush roller is blocked Remove blockages
Power indicator
blinking
Motor failure Remove blockages, or restart
Air channel blocked
indicator blinking
The appliance is blocked, or full
of dust in lter and dustbin
Remove blockages, clean the
lter and dustbin
Dust sensor malfunction
indicator blinking
1. The sensor inside the dustbin
is blocked
2. The dustbin is not installed
1. Clean the dust on the inner
sensor
2. Install the dustbin correctly
WiFi indicator is off WiFi is not connected
Follow the in-app guide to
connect to WiFi
Battery indicator
blinking red on work
The battery is overheated
Remove the battery pack and let
it cool
Battery indicator &
Battery icon
blinking red
during charging
Abnormal charging condition
The adaptor is not designed for
PURE ONE S12
Battery icon on screen
blinking green during
charging
No battery pack or battery pack
installed improperly during
charging
Install the battery on the main
body properly
Note:
If the above troubleshooting guide fails to provide a solution, please contact us or visit our website
www.tineco.com for further support.