Instruction Manual

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Troubleshooting

Problem Possible cause Solution

The appliance does not turn on Auto protection for overheating Restart after cooling down

Weak suction

The dry lter is not installed, or

the dry lter is dirty

Install the dry lter or clean and

allow it to dry completely

Brush roller tangled in animation

Voice prompt:

1. Please clean the brush roller

Please install the brush roller

correctly

1. The brush roller is blocked

2. The brush roller is not

installed

1. Remove blockages

2. Install brush roller correctly

WiFi indicator is off WiFi is not connected

Follow the in-app guide to

connect to WiFi

CWT empty in animation

Voice prompt:

Clean Water Tank empty, please

rell water and cleaning solution

CWT is empty Rell CWT

DWT full in animation

Voice prompt:

Please clean Dirty Water Tank

The dirty water in DWT has

reached the MAX line

Empty the dirty water and then

reinstall the DWT

All lights off in operation Battery overheat or malfunction

Cool the appliance down and

restart

Battery indicator in red

Voice prompt:

Low battery, please charge

Low battery Charge the appliance, or restart

LED loop illuminates red

Voice prompt:

Please begin self-cleaning cycle

Dirt sensor malfunction or

blocked

Remove blockages, clean the

debris channel, or restart

Note:

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