User Manual

If the above operation still does not solve the fault, please contact us for further assistance or
replacement / refund. If it is convenient, please tell us the brand and model of the Bluetooth /
speaker so that we can make an investigation.
Question 2: I can find my earphones or speakers in the Bluetooth list of the player, but click pairing,
it prompts that the pairing failed
Answer:
·Turn off and re-enable the Bluetooth function of the player, and then try to pair again.
·Restart the player and try pairing again. If necessary, restore to the factory settings and try again.
If the fault persists, please contact us for further assistance or replacement/refund. If it is
convenient, please tell us the brand and model of the Bluetooth / speaker so that we can make an
investigation.
Question 3: Bluetooth pairing is successful, but no sound plays through the headphones/speaker.
Answer:
· Please adjust the volume of the player to the maximum;
· Please adjust the volume of the Bluetooth headset / speaker to the maximum;
If the fault persists, please contact us for further assistance or replacement/refund. If it is
convenient, please tell us the brand and model of the Bluetooth / speaker so that we can make an
investigation.
Question 4: Bluetooth suddenly disconnects while playing video / music
Answer:
· Please check whether this fault occurs frequently.
· Restart the device and check whether this fault still exists.
· Restore to factory settings and check whether this fault still exists.
If the fault persists, please contact us for further assistance or replacement/refund.
Question 5: Do I need to reconnect Bluetooth after powering off and restarting the device?
Answer:
Yes. You need to re-tap your device ’s name in the player ’s Bluetooth list to reconnect (provided
that your device is already in a pairing state).