User Manual

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1077 Technical Manual Page | 18
7. Guarantee & Servicing
Guarantee Period
This unit is guaranteed against defects in materials and workmanship for a period of one
year from its delivery to the customer.
W e maintain comprehensive after sales facilities and the unit can, if necessary be ret urned
to us for servicing. During this per iod, Time Electronics Ltd will, at its discretion, repair or
replace the defective items. For s er vicing under guarantee, the instrument type and ser ial
number must always be quoted, together with details of any fault and the service required.
The purchaser of the instrument must prepay all shipping c harges. Time Electronics Ltd will
pay return shipping charges.
This guarantee is void if servicing has been attempted by an unauthorised person or agent.
If, during the guarantee period, failure is due to misuse or abuse of the unit, the repair will
be put in hand without delay and charged unless other instructions are received.
Please note that if you require a new UKAS Cert ificate during the warranty period, this will
be charged at the current rate on our price list.
Service After Guarantee Period
Even after the guarantee period has expired, Time Electronics Ltd., can still service your
instrument. As the manufacturer, we have the specialised knowledge needed to keep your
instrument in peak condition and we also maint ain a comprehensive spare parts service.
Please enclose details of the service required and your full company details including a
contact name when returning for servicing.
Returning Instruments
Time Electronics Ltd
Botany Industr i al E state, Tonbridge, K ent, TN9 1RH
Tel: [phone] Fax: [phone]
Email: [e-mail]
Web Site: www.timeelectronics.com
W hen returning instruments, please ensure that they have been adequately packed,
preferably in the original packing supplied. Time Electronics Ltd will not accept
responsibility for units returned damaged. Please ensure that all units have det ails of
the service required and all r elevant paper work.
Send the instrument, shipping charges paid to:-
Disposal of your old equipment
1. When this crossed-out wheeled bin s ym bol is attac hed to a product it means the product
is covered by the European Directive 2002/96/E C.
2. All electrical and electronic products s houl d be disposed of separately from the
municipal waste stream via designated collect i on fac iliti es appointed by the government
or the local authoriti es.
3. T he correct disposal of your old appliance will help prevent potential negative
consequenc es for the environment and human health.
4. F or m ore detailed information about disposal of your old appliance, please contact your
city office, waste disposal servic e or return to Time Electronics.