Installation Guide
Page 20
Care and Handling
Cleaner Heat Buildup
Static Electricity
Snow & Ice Removal
Important
Tannin Staining
Warranty
The cleaners TimberTech recommends for periodic cleaning
or use with ReliaBoard include:
• Wash Safe Spray and Clean Composite Deck Cleaner
• Resist Mist Composite Deck Cleaner
• Corte Clean
• Super Deck Composite Deck Cleaner
• Thompson’s Water Seal — Oxy Action
Please be aware that excessive heat build on the surface of
TimberTech products from external sources such as, but not
limited to, fire or reflection of sunlight can potentially lead
to damage. For example, sunlight which may be reflected
by low-emissivity (Low-E) glass can potentially lead to
damage of exterior building products, including TimberTech
Deck, Rail, and accessories, due to elevation of surface
temperatures which far exceed that of normal exposure
of the same materials to direct sunlight. Possible damage
by such reflected, concentrated light may include melting,
sagging, warping, distortion, surface discoloration, increased
expansion or contraction, and unusual weathering. Although
TimberTech Deck products are cooler to the touch than
many other deck board products in similar colors, all deck-
ing products will get hot in the sun. Additionally, the darker
the decking color, the hotter it will feel.
The buildup of generation of static electricity is a naturally
occurring phenomenon in many plastic based products such
as carpeting, upholstery, and clothing, and can occur on
alternative decking under certain environmental conditions.
As with any walking surface, TimberTech decking products
may become slippery in winter weather. Take caution when
walking on your TimberTech deck in these conditions. Most
products containing calcium chloride can be used without
deck/porch surface. These products may leave a white resi-
due damage to the deck/porch surface. These products may
leave a white residue which can be cleaned using the clean-
ing guidelines above. Metal shovels or plastic shovels with a
metal leading edge may damage the surface of TimberTech
decking and are not recommended for clearing snow from
the deck surface.
Do not allow airborne dust from concrete, landscape blocks,
or any masonry product to accumulate on the surface of
TimberTech Deck, Rail, and accessories as it may damage
the surface of the deck. Do not cut any product on or near
TimberTech Decking products. Always remove job site dust,
clay, dirt, mud, and other construction dirt and debris to sit
on the TimberTech Deck surface. Do not cut metal objects
such as railing on the deck surface, the hot debris from the
cut may become embedded in the deck surface resulting in
staining and damage.
Dirt, Grime, Tannin and Mildew Stains:
TimberTech wood/plastic composite products are formulated
to inhibit mildew growth and minimize staining. Rinse off
your TimberTech products periodically with a hose. Even if it
appears clean, it is important to prevent build-up of pollen/
debirs. Mildew stains may occur where moisture, pollens,
and/or dirt are present. Mildew needs a food source to grow,
which can be grass, pollens, dirt, debris, wood and wood
resins.
Maintaining a clean, dry surface is the best method for
combating mildew. Ensure that water drains effectively
from your deck. For TimberTech ReliaBoard, be sure that
gaps exist between boards to allow for drainage.
Like any other wood-based product, TimberTech’s wood-
plastic composite products (ReliaBoard} may experience
a naturally occurring processcalled Extractive Bleeding/
Tannins. This process may causetemporary discoloration
that will weather away with exposure to flushing rainfall and
UV. In most cases the weathering process takes 8-10 weeks
but could vary depending onlocation and specific product
application such as a coveredporch. Tannins may also be
cleaned by utilizing the cleanersreferenced for Basic Clean-
ing Recommendations for ReliaBoard. These guidelines may
not cover every care and maintenance scenario encountered.
For additional questions about care and maintenance, call
800-307-7780.
TimberTech Products are made exclusively from technologically advanced materials designed to
provide years of enjoyment. TimberTech PRO products are covered by a 30-year limited warranty for residential
applications and a 10-year warranty for commercial applications. TimberTech PRO products are covered by a 30
year residential fade and stain warranty. TimberTech EDGE products are covered by a 25-year limited warranty
for residential applications and a 10-year warranty for commercial applications. TimberTech EDGE products are
covered by a 25-year residential fade and stain warranty. For a complete copy of TimberTech warranties, visit
TimberTech.com.