User Manual
service@tigersecu.com
6
(if you’ve changed it) so we can help you further. (service@tigersecu.com)
5. Can I upgrade the hard disk drive to 16TB?
⚫ 4-Channel and 8-Channel DVRs support up to one 16TB hard drive.
⚫ 16-Channel DVR supports up to two 16TB hard drives, 32TB in total.
Please choose 3.5-inch surveillance hard drive. (Computer hard drive might not
be supported.)
Brands like Western Digital, Toshiba, Samsung, Seagate are recommended.
6. The time isn’t correct. How do I change it?
To change the time zone, follow the instructions at the Startup-Wizard or go to
Main Menu > Configuration Menu > Time Settings.
Go to page 28 for detailed instructions.
7. How do I record audio?
The DVR supports recording audio for Channel 1, 2, 3, and 4. Audio pickup
devices need to be purchased separately.
After installing the device, go to Main Menu – Record – Video & Audio –
Enable Record Audio.
Then copy to the channels connected with audio pickup devices.
8. How do I record only when motion is detected?
Go to Main Menu - Record Menu - Schedule - Type Event Recording.
Left-click the mouse on the timetable to choose the time range. Click Enable
Schedule. Finally, click Apply. Then the system will record only when motion is
detected.
9. Does the TIGERSECU DVR have a RTSP URL?
rtsp://$account:$password@$dvr_ip:554/$stream_$channel
Parameter Description
Account: your DVR username
Password: your DVR password
DVR_ip: DVR's IP address
Stream: Main Stream: main, Sub Stream: sub
Channel: 0~15 means CH 1 ~ CH 16.
Example for channel 2 main stream:
rtsp://admin:00000000@192.168.3.4:554/main_1
Please kindly note that only TCP/IP is supported, not UDP.
Q&A