User Manual
service@tigersecu.com
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Thank you for purchasing this TIGERSECU Digital Video Surveillance Recorder.
This User Manual applies to the following models:
◼ TIGERSECU Super HD 2MP & 5MP 302 Series [4 and 8 channel models]
◼ TIGERSECU Super HD 2MP & 5MP 402 Series [16 channel models]
All countries have specific laws and regulations relating to the use of security
cameras. Before using any camera for any purpose, it is the user's responsibility
to be aware of all applicable laws and regulations that prohibit or limit the use
of cameras and to comply with the applicable laws and regulations.
Operation
1. Ensure the product is connected correctly and placed in a stable location.
2. Do not operate the DVR if the wires and terminals are exposed.
3. Do not cover the vents on the side or back of the DVR. Allow adequate space
for ventilation.
4. Only use the supplied power adapter(s). Use of a non-regulated, non-
conforming power supply can damage this product or cause a fire and voids
the warranty.
5. Unplug the power adapter before installing or replacing the hard drive.
Default Username and Password
The default username is “admin”; the default password is 00000000. To ensure
your privacy, we highly recommend you reset the password as soon as possible.
Go to Page 27-28 for instructions regarding how to change the password.
Default Resolution
The default resolution of the DVR is 1024x768 pixels which is compatible with
most monitors on the market. If your TV/Computer monitor supports the higher
resolution, you may set the output resolution up to 1920x1080 pixels.
To change the resolution, go to Main Menu - Configuration - System and
adjust the output resolution. If the monitor doesn't support the resolution, the
system will automatically switch back to the previous resolution.
Contact us
Thank you for purchasing this TIGERSECU Security product. If you require any
assistance with your TIGERSECU product, we're here for you. Your TIGERSECU
DVR is backed by a 2-year warranty and Lifetime Technical Support.
For technical or warranty support, contact us through Amazon Buyer-Seller
Messaging or email us. Call us directly and speak with a TIGERSECU Customer
Care Agent or schedule a time for us to call you.
Email Address: service@tigersecu.com
Phone Number: 323-315-0396
We aim to respond to emails within 24 hours, Monday to Friday.
You may also send us your phone number and availability. We'll get phone
support arranged for you.
Important Information