2MP & 5MP Super HD Video Security DVR System User Manual Copyright © 2021 TIGERSECU, Inc V2.
Contents Contents ................................................................................................1 3. Advanced ….............................................................................................19 Important Information .................................................................................3 Playback Menu ....................................................................................... 19 Q&A ………..................................................................
Contents Maintenance Menu .....................................................................……………………29 1. Maintenance …............................................................................ 29 2. Import/Export …............................................................................29 3. Upgrade …............................................................................ 29 4. Log …............................................................................ 30 5. Reset Default …...............
Important Information Thank you for purchasing this TIGERSECU Digital Video Surveillance Recorder. Go to Page 27-28 for instructions regarding how to change the password. This User Manual applies to the following models: Default Resolution ◼ TIGERSECU Super HD 2MP & 5MP 302 Series [4 and 8 channel models] The default resolution of the DVR is 1024x768 pixels which is compatible with ◼ TIGERSECU Super HD 2MP & 5MP 402 Series [16 channel models] most monitors on the market.
Important Information Ten steps to get the most out of your new TIGERSECU DVR. 9. Happy with your system? Leave us a review and help other customers on Amazon! 1. Unpack and activate your DVR (Installation Guide, Page 7). 10. Not satisfied? Give us a chance to make things right by contacting us via email 2. Follow the Startup-Wizard steps to set up your DVR (Startup Wizard, Page 10). 3. Tailor your DVR’s features to meet your needs (Main Menu, Pages 12– 30). * service@tigersecu.
Q&A 1. I forgot my password, how do I reset the DVR back to factory default? 3. How do I receive notifications on my phone when motion is detected? ① Log into TIGERSECU HD Viewer (check chapter 4 for more instructions). Please go to the DVR Main Menu > Maintenance Menu > Reset Default to reset the DVR to factory settings. The default username is admin, and the default ② Open push alert function by tapping Control, change status from password is 00000000 (eight zeros).
Q&A (if you’ve changed it) so we can help you further. (service@tigersecu.com) 5. Can I upgrade the hard disk drive to 16TB? ⚫ 4-Channel and 8-Channel DVRs support up to one 16TB hard drive. ⚫ 16-Channel DVR supports up to two 16TB hard drives, 32TB in total. Left-click the mouse on the timetable to choose the time range. Click Enable Schedule. Finally, click Apply. Then the system will record only when motion is detected. Please choose 3.5-inch surveillance hard drive.
Installation Guide * Follow us on YouTube (keyword: TIGERSECU) to watch the instruction videos D) Connect the power and SATA cable to the hard drive while paying attention to the orientation of the HDD. 1. Install/Exchange a Hard Drive E) Carefully place the hard drive to match the mounting holes on the bottom and * A hard drive is required if you want to save the recordings. the side of the DVR. F) Secure the HDD to the bottom cover with screws from the bottom or side. 2.
Installation Guide * Accessories are available for purchase separately at amazon.com/tigersecu 4. Connect the DVR with the Router * This step is required for all the models. * Router and network cable are not included in the package. * If you only want to view the DVR locally on the monitor, please skip this step. Prepare the DVR, router and network cable. Connect them as shown above. 5. Complete the Setup A) Prepare the DVR, Camera, Cable, Power Supply, (Power Splitter).
Remote Control 01) REC: Enter the Record Schedule Page. 09) Zoom: Zoom the picture of a selected channel. 02) 0-+10 (numeric keypad): Input numbers, 0 to 10+ can 10) Multi-Channel: Switch between multiple screens display mode. be used as a quick channel changing like a television, and 1 11 these will work during either live-viewing mode or 05) 12) 14) 17) ARROW BUTTON: Move the cursor playback.
Startup Wizard Chapter 1. Startup Wizard You may need to type in the default username (admin), password (00000000), then press Enter 3. Set the video formats of the cameras. If your camera images appear in black and white, change the video formats from Auto to CVI. to log on. There is a Startup Wizard the first time you log on to help you quickly set up the DVR. 4. Format the hard drive. Choose the hard drive and click Format.
Chapter 2: Live View Screen Live View allows you to watch live video feeds from your security cameras, enabling you to monitor your property in real time and watch recorded footage from wherever you are. Each camera that is connected will be displayed on-screen. You can check the status or operation of your DVR and cameras using the icons and Menu Bar on the Live View screen. Right-click the mouse to access the Menu Bar. service@tigersecu.
Live View Screen: Icons These icons are used to indicate different camera status. See the table below to The Menu Bar is a handy place to change the view format of the Live View learn more about these icons: screen. Icon Description To access the Main Menu, right-click the mouse on the Live View screen to display the Menu Bar. The blue camera icon indicates continuous recording. The red camera and running person icon indicate event (motion) recording.
Live View Screen: Icons Icon Description Display the DVR Main Menu. Show video from one camera in full screen. Show multiple screens on the same page. Auto Sequence Click on the menu bar to see the Auto Sequence page. Setup the interval seconds, choose the channel(s), and the way of displaying them. Click to hide the setting page but keep the sequence. Click to exit the Auto Sequence. Show the picture of one channel in the picture of another channel.
to your internet router using an Ethernet cable, and click on the QR Code in the Chapter 3. Main Menu top right corner of the NVR Live View screen to find your NVR's unique QR Code. The Main Menu is where you control the primary functions of the DVR including camera settings, recording settings, playback of recordings, network settings, motion detection settings, hard drive settings, the configuration for the system, and maintenance.
Main Menu To go to the Main Menu, click the icon as shown below. If you’re using CVI cameras, you may need to change the Video formats from Auto to CVI to ensure the cameras are showing colors instead of black and white. The Camera Menu is where you set up how to display the video from the cameras. (The DVR supports PTZ cameras.) 1. Camera * How to setup IP cameras? A. Place the DVR and the IP camera within the same local network. From the Camera Page, you may set up the Video Formats of the cameras.
Main Menu D. The IP camera will appear in the list. Click Select button. Then click Apply. 2. LIVE View From the Live View page, you may set the channel’s Name and Display information (for playback interface). Check Hide the channel option when you don’t want to display one or multiple channels from the Live View. E. Click Exit to go back to the camera page. The selected IP camera should be applied to the channel, then click Apply. 3.
Main Menu 3. Privacy Mask Use Privacy Mask if cameras are mounted at home or in an office that requires privacy. This function covers or “blurs” some areas of the videos. Drag a numbered black square from the upper left to cover the area you wish to blur. Don’t forget to check the Area box to enable the function. Then, click Apply.
Main Menu 2. Schedule From the Record Menu, you may set up the video and audio quality and schedule a recording mode for each day. In the Schedule page, the DVR provides two modes of recording: ⚫ All Recording: Record both continuously and when motion is triggered. ⚫ Event Recording: Record only when motion is triggered. Choose the desired recording Type first (All/Event). Then, left-click the mouse on the timetable to choose the time range. Click Enable Schedule. 1.
Main Menu From the Playback Menu, you can easily play back the recordings. You can also back up the video to a USB flash drive (to view elsewhere or save space on the hard drive). 1. Playback ① On the Playback page, choose the time you want to playback. Then, click the Play button 3. Advanced ; it will lead you to the Playback interface. Dates with recordings are highlighted in blue. The record timeline is highlighted in purple.
Main Menu ② Here’s the Playback interface. All Recording (Continuous + Event) timeline Icon is marked in purple. Event Recording timeline is marked in blue. Description Show multiple screens on the same page. Or select a channel to display in full screen. Control buttons: Slow Motion (1/2, 1/4, 1/8 speed), Fast Backward((4x,8x,16x,32x), Play/Pause, Fast Forward(4x,8x,16x,32x), Play frame by frame. Switch between the Previous and the Next day.
Main Menu After confirming the Free Space of the USB drive, click Backup. The DVR will 1. Network start to backup files (.m4v). Wait until the progress is 100% completed. Then, In the Network page, you can set DHCP or Static IP. These two are the most commonly used network types. Choose DHCP (by default) if you’re new to computers or DVRs. you may remove the USB drive and play the .m4v files on your computer. (Download VLC Media Player if needed.
Main Menu View the DVR remotely on your phone by scanning the QR Code using the App TIGERSECU HD Viewer. View the DVR remotely on your Mac or Windows computer by entering the UID 4. Mail (Gmail, Yahoo and AOL Mail are supported) To set up email alerts from the DVR, fill in Sender (User/Mail from), SMTP Server, Port, User, Password, Recipient (Mail to) on the Mail setting page. (Sender and Receiver can be the same.) in the TIGERSECU CMS Client.
Main Menu Gmail and Yahoo settings require an App Password, a 16-digit passcode that gives the DVR system permission to access your Email Account. This 16-digit passcode is separate to your email password. Follow the instructions below to generate an App Password for Gmail or Yahoo mail. To generate an App Password for Gmail: Step 1. Turn on 2-Step verification. ① Open your web browser, log into your Google Account. https://myaccount.google.com/ ② In the navigation panel, select Security.
Main Menu ④ Enter TIGERSECU DVR. ⑤ Click Generate to get the 16-digit app password. Use it for your DVR. Then, click the Test button on the Mail setting page, and the following message will appear to confirm that your setup is successfully completed. To generate an App Password for Yahoo Mail: ① Visit your Yahoo Mail security page. Yahoo Mail: https://login.yahoo.com/account/security AOL Mail: https://login.aol.com/account/security ② Click "Generate app password." ③ Select "Other app.
Main Menu ②. Choose Enable, then choose the recipients, Click OK and Apply. 1. Motion In the Motion page, choose the channel to set up motion detection. You may change the Sensitivity between 0 and 100. Then, select Enable Motion. The area covered by the white grid will detect and notify you when motion is triggered. If you don’t want a specific area to be recognized, please “erase” the area by left-clicking and dragging the mouse over the area to exclude.
Main Menu Notification: If you’ve logged in using the mobile app (TIGERSECU HD Viewer) and enabled Notify, click Notification Setup to choose the mobile devices that receive notifications. (See chapter 4, page 32 for detailed instruction.) * Click Apply to All if you want to apply the same settings for all channels. ②: Linkage Action: Set up a Linkage action if a channel detects motion. Mail to: Setup mail alert when motion is triggered. ③: PTZ Linking: Enable Motion function for PTZ.
Main Menu In the HDD Menu, you will see the list of hard drives (USB Flash Drive) connected The Configuration Menu allows you to configure general DVR settings. to the DVR. If you didn’t follow the start-up wizard to format the hard, please format it here so the system will start recording. 1. HDD 1. System On the Settings page, basic system settings can be changed.
Main Menu ① Click Edit to change admin (default) password (00000000 by default) 3. Time Settings On the Time Settings page, you may set up Time Zone and Time/Date Format, and so on. The DVR default Time Zone is GMT-8 for the United States (Greenwich Mean Time -8). Please set up your time zone accordingly.
Main Menu 1. Import/Export In the Maintenance Menu, you can view the DVR information, set up the On the Import/Export page, you can import or export the DVR configurations. maintenance cycle, upgrade the software, check log files, reset to factory A USB flash drive needs to be inserted into the USB slot at the back of the DVR defaults, and import/export files by USB drive. to import or export data. 2. Upgrade 1.
Main Menu 3. Log Log file keeps records of all actions on the DVR such as Power on, Video Loss and HDD formats, and so on. You may choose the date, search by action(s) and channel(s) and Export the data if needed. 4. Reset Default Resetting the system configuration will erase basic settings. Please reset it only in cases like forgetting the username or password. service@tigersecu.
Chapter 4. View DVR remotely on your phone You can view your DVR remotely from your phone or iPad if you want to check up on what is happening or receive a notification. Live view, playback, backup, PTZ control and a lot of other great features are supported. service@tigersecu.
View DVR Remotely on your mobile devices For iPhone/iPad User ① Download TIGERSECU HD VIEWER from App Store or Google Play. ③ Open the app, choose +, then scan QR code, scan your unique QR code. ② Find your unique DVR QR Code that is required to set up remote-viewing ④ Then, tap the name of the DVR to enter the viewing page access. *Status should be ON. If it is OFF, please ensure the network cable has been firmly connected to the router. Or contact us at service@tigersecu.com. service@tigersecu.
View DVR Remotely on your mobile devices For Android User ⑤ Open the App, click add App Icon Description , then Scan QR code, scan your unique QR Code. The app supports viewing multiple channels (1/4/9/16) on the same page, while in landscape mode (with your phone held horizontally). HQ: Higher Image Quality LQ: Lower Image Quality. Mute: Enable or disable audio. Speaker On: One-way audio from the phone to DVR (when a speaker is connected). .
View DVR Remotely on your mobile devices Then, go to the Main Menu – Event Menu – Motion - Enable Motion – Trigger Setting – Linkage Action – Notification (Check) – Notification Setup – Choose the name of your phone. Click OK. App Icon Description Rewind Forward Play/Pause Slow Motion Adjust image quality (Higher or Lower image quality) Multiple channels *Using the iPhone app as an example; the Android app is similar.
View DVR Remotely on your mobile devices iPhone Backup Android Backup ③ Check the backup files here. * You may use the keywords TIGERSECU HD Viewer on YouTube to watch our instruction video about TIGERSECU HD Viewer. service@tigersecu.
Chapter 5. View DVR remotely on your Computer You can view the DVR remotely from your computer whether it is a PC or Macintosh. You may want to do this for DVR placed in remote locations from where you are. For example, you may want to monitor your cottage from home or work and likewise, monitor your business from home. You may also want to use a computer if the DVR does not have its own monitoring screen. service@tigersecu.
View DVR Remotely on your computer b) Default Port: 80 Step 1: Download and install TIGERSECU CMS on your computer. Download Link: http://www.tigersecu.com/cms-win.zip Step 2: Open the software, and you will see the login page like the one below: *You may click the drop-down menu to avoid entering the information repetitively. c) Default User: admin. d) Default Password: 00000000 (eight zeros) e) Click Connect. (You may change the Port, User, Password in the DVR settings.
View DVR Remotely on your computer can be different depending on the router and manufacturer. Open Internet Explorer or your browser and enter the Default Gateway number into the Address Bar in your browser and hit enter. You should see a login screen. e) Type in External IP address into the Host field, Port you assigned for the DVR, Default User Name: admin, Default Password: 00000000 (eight zeros) *You may click the drop-down menu to avoid entering the information repetitively. Tip: If 192.168.1.
View DVR Remotely on your computer b) Type in the Hostname that ends with SwiftConn.com in the Host field, The Port you assigned for the DVR, default User: admin, default Password: 00000000. Click Connect. Step 1: Download “The Unarchiver” unzip software from App Store on your Mac computer. As from macOS Catalina 10.
View DVR Remotely on your computer 2. Uncheck “Open safe files after downloading”. 2. Choose Advanced, Downloads. 3. In your Safari web browser, open the TIGERSECU CMS link: http://www.tigersecu.com/cms-mac.zip 3. Choose Clear. - For Chrome users 1. Open Chrome web browser, click on Chrome on the upper left corner, then choose Preferences. * If you don’t see “Open certain file types…”, you may skip this step and go to 4. 4. In your Chrome web browser, open the TIGERSECU CMS link: http://www.tigersecu.
View DVR Remotely on your computer Step 3: Open TIGERSECU CMS Client *By default, macOS only allows users to install applications from “verified sources” like App Store. Please open System Preferences, then choose Security & Privacy. 1. Right-click on the TIGERSECU cms-mac zip file and open with “The Unarchiver”. This will automatically create a folder named “cms-mac” and extract the archive files to your computer. Then go ahead and click Open Anyway. Click Open. 2.
View DVR Remotely on your computer You will see the login page. Enter the parameters and click Connect. Next time, you may click the dropdown menu to load the history and avoid reentering the parameters. service@tigersecu.
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