Safety Information

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Solving problems
Follow these tips when troubleshooting your computer:
 If you added or removed a part before the problem started, review the
installation procedures to ensure that the part is correctly installed.
 If a peripheral device does not work, ensure that the device is properly
connected.
 If an error message appears on the screen, write down the exact
message. This message may help support personnel diagnose and fix the
problem(s).
 If an error message occurs in a program, see the help document of that
program.
Troubleshooting display problems
Problem: Blank screen or no image is displayed on the monitor.
Troubleshooting and problem resolution:
1. Check to see if the monitor has been turned on; if not, press the Power
button.
2. Check to see if the monitor power cord is loose; if so, plug the power cord
securely into the monitor.
3. Check to see if the signal cable to the monitor is securely connected to
the connector on the computer graphics card; if not, shut down the
computer then connect the signal cable of the monitor securely to the
connector on the computer graphics card.