User's Manual
Page |
29
5.11. Question: I noticed that the units get extremely hot at the top, what effect
might this have on any operations?
Answer: The G3100 is designed to operate reliably from -20 to +65 °C. Like
most manufacturers, we test beyond that limit to ensure we can operate at
the published extremes.
5.12. Question: How do I update the G3100 to the latest firmware version?
Answer: Get the latest firmware release from TIAsahi. Connect the 5 pin
controller serial cable (SER1) to the bottom of the G3100, connecting the DB9
side of the cable to a PC’s RS232 serial port. Power on the G3100 and open
RxControl. Once connected to the G3100 click the tools tab and select
upgrade receiver. Click Ok to close connection. Then click “Next” in the
RxControl Upgrade Wizard. Next select the COM port used for the connection
between the G3100 and computer followed by clicking “Next”. Locate the
appropriate SUF file, and click “Next”. Then select “Upgrade”, and proceed
with any other on screen directions. Once completed, firmware version can
be verified in the “Help” tab of RxControl in the “Receiver Identification”
menu. It can also be checked using SurvCE and FIELDGenius.
5.13. Question: My receiver will not respond to commands, why not?
Answer: A setting in the G3100 may have been incorrectly set causing a
disruption in communication. Power the unit off, remove all power sources,
turn the unit back on. After the unit boots, perform a hard reset and upload
the default script.
If you are using a USB-Serial adapter, the adapter may not be compatible
with the G3100. If possible connect directly to a physical COM port on the PC.
Otherwise, adapters using prolific drivers have been found to work more
reliably.
5.14. Question: How can I tell which G3100 model I have?
Answer: The G3100 model is determined by the G3100 Serial number found
on the bottom of the unit.
5.15. Question: I cannot connect using the GSM modem, why not?
Answer: Be sure that you are selecting the G3100 model in your data
collection software. Selecting the wrong model version will cause
communication issues with the GSM modem.
The G3100 GSM modem requires that Flow Control be enabled on the system.
If this was previously turned off it will need to be re-set. You can accomplish
this by re-uploading the default script to the receiver or by sending the
command SCS,COM2, , , , RTS|CTS using data collection software or
RxControl.