Operation Manual

E-DOC-CTC-20080118-0051 v2.0

7 Troubleshooting

Introduction

This chapter suggest solutions for problems you may encounter while installing or configuring your

Thomson Gateway.

If the suggestions do not resolve the problem, look at the support pages on http://www.thomson-

broadband.com or contact your service provider.

For Internet connection troubleshooting, refer to the provided Installation and Setup Guide.

Topics

In this chapter:

 General Thomson Gateway Troubleshooting

 Voice over IP Troubleshooting

 Reset to Factory Defaults