User's Manual

Verizon Calling Features
33
R9
HELD STATE
Information
When Answer or Please
Hold is selected in
response to a CIDCW call,
the Call Waiting Deluxe
service is then in the
Held
State
. This means that
one caller is on hold while
you are connected to the
other caller. The
Held
State
options are:
Return to held call
Drop & Return to cal
Conference
CONFERENCE STATE
Information
When Conference is
selected in response to a
CIDCW call, the Call
Waiting Deluxe service is
then in the
Conference
State
. This means all 3
(you, original call, and the
CIDCW call) are connected
together. The
Conference
State
options are:
Drop original caller
Drop second caller
HELD STATE
There are options available on the T1960
display while in the Held State.
• Return to held call
Toggles connection between the 1st and
2nd call. The caller you are not talking to is
placed on hold.
• Drop & Return to cal
Drops the current call and connects to the
held call.
• Conference
The network will connect all three (you, the
original call, and CIDCW call) just like a 3-
Way call (also see the Conference State
menu options).
CONFERENCE STATE
There are options available on the T1960
display while in the Conference State.
• Drop original caller
Drops the original call and stays connected
to the CIDCW call.
•
Drop second caller
Drops the CIDCW call and stays connected
to the original call.