Operating Instructions and Installation Instructions

Chapter 4
Internet Connection Troubleshooting
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E-DOC-CTC-20051017-0035 v1.0
4.3 Web Diagnostics
Testing your Internet
Connection
After setting up the Internet connection, there is an easy way to check whether your
configuration is fine. Proceed as follows:
1 Go to the SpeedTouch™ home page (http://speedtouch.lan or 192.168.1.254).
2 In the Menu, click SpeedTouch.
3 In the Pick a task list, click Check connectivity to the Internet.
4 In the Internet Service to Check box, select the Internet service you want to
check.
5 Click Check Connectivity.
If the test is successful, you will see a list of green check marks as shown in the
example below:
Otherwise a red cross will help you to diagnose the problem:
Test result Explanation
Your DSL line is not synchronised.
 Check whether your telephone line is
correctly connected to your SpeedTouch™.
 Check the DSL LED, as described in
“ Checking the LEDs” on page 27.
No ATM activity detected on your DSL line.