User's Manual

54
TROUBLESHOOTING GUIDE
TELEPHONE SOLUTIONS
No dial tone
• Check or repeat installation steps.
• Make sure base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base and the
modular phone jack.
• Connect another phone to the sam e jack; if there is still no dial tone,
the problem m ight be your w iring or local service.
• The cordless handset may be out of range of the base. Move closer to
the base.
• Make sure the battery is properly charged (16 hours).
• Make sure the battery pack is installed correctly.
• Did the handset beep when you pressed the talk/callback button? Did
the charge/in use indicator on the base turn on? The battery m ay need
to be charged.
Handset does not ring
• Make sure the handset ringer setting is on and is program med to HI.
• The cordless handset may be out of range of the base. Move closer to
the base.
•You may have too many extension phones on your line. Try unplugging
some phones.
• Check for dial tone.
You experience static, noise, or fading in and out
• The cordless handset may be out of range of the base. Move closer to
the base.