User's Manual
99
Appendix - More Info
Additional Information
Frequently Asked Questions
Q. What if I don’t subscribe to cable TV?
A. If cable TV is available in your area, data and voice service may be made
available with or without cable TV service. Contact your local cable
company for complete information on cable services, including high-
speed internet access.
Q. How do I get the system installed?
A. Professional installation from your cable provider is strongly
recommended. They will ensure proper cable connection to the modem
and your computer. However, your retailer may have offered a self
installation kit, including the necessary software to communicate with
your cable ISP.
Q. Once my Advanced Cable Gateway is connected, how do I get
access to the Internet?
A. Your local cable company provides your internet service, offering a wide
range of services including email, chat, news & information services and
a connection to the World Wide Web.
Q. Can I watch TV, surf the Internet, and talk to my friends through the
Advanced Cable Gateway at the same time?
A. Absolutely!
Q. What do you mean by “Broadband?”
A. Simply put, it means you’ll be getting information through a “bigger pipe,”
with more bandwidth, than a standard phone line can offer. A wider,
“broader” band means more information, more quickly.
Q. What is DOCSIS and what does it mean?
A. “DataOverCableServiceInterfaceSpecications”istheindustry
standard that most cable companies are adopting as they upgrade their
systems. Should you ever decide to move, the Advanced Cable Gateway
will work with all upgraded cable systems that are DOCSIS-compliant.
Q. What is PacketCable and what does it mean?
A. PacketCable is the industry standard for telephony services that most
cable companies are adopting as they upgrade their systems. Should
you ever decide to move, the Advanced Cable Gateway will work with all
upgraded cable systems that are PacketCable compliant.