User's Manual

43
Caller ID Solutions
No Display
• Charge or replace the batteries.
• Make sure that the unit is connected to a non-switched electrical outlet.
Disconnect the AC power adaptor from the base and reconnect it.
Caller ID Error Message
• The unit displays this message if it detects anything other than valid Caller ID
information during the silent period after the rst ring. This message indicates
the presence of noise on the line.
No Caller ID
• In order to receive Caller ID information, you must subscribe to the standard
name/number Caller ID service from your local telephone company.
Skype Solutions
Unable to make Skype Call
• Check to see that Skype is logged into and running properly (NOTE: The Skype
software should be 1.4 or later version).
• 8300 Hardware is connected to PC and USB Driver is functioning properly.
• PC is not in hibernate mode.
Unit Locks Up During Skype Call
• Reboot your computer.
Skype Ring Delay
• When making a Skype-IN call, the landline callers hears  or more rings before
the PC/Handset starts to ring. This is a network connection problem.
Poor Sound Quality
• Choppy, drop-outs, static, echo during Skype call is an indication of network
connection problem.