Model 28300 2 in 1 - Internet Phone User’s Guide Quick Set-Up Guide on page 6 can be used with the internet or as a landline telephone
Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Table of Contents To be updated
CAUTION: RISK OF ELECTRIC SHOCK DO NOT OPEN WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLTAGE” INSIDE THE PRODUCT. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Get Connected Easily System Requirements Connect to traditional phone system Recommended: PC running Windows 2000 or XP 1 GHz processor 256 MB RAM 30 MB free space on hard drive Cable, DSL or equivalent broadband connection to Internet Standard PSTN line (RJ-11) Connect to Skype™ Minimum: PC running Windows 2000 or XP 400 MHz processor 128 MB RAM 10M free disk space on hard drive Internet Connection (either dial-up: minimum 33.6 Kbps modem, or any broadband: cable, DSL, etc.
Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out. Before You Begin Parts Checklist (for model 28300xx1) Make sure your package includes the items shown here.
Telephone Jack Requirements Wall plate To use this phone with a landline, you need an RJ11C type modular telephone jack, which might look like the one pictured Modular here, installed in your home. If you don’t have a modular jack, call telephone line jack your local phone company to find out how to get one installed. Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line.
Handset Layout earpiece display Soft Key Left (SKL/ | ) (button) Soft Key Right (SKR/ | ) (button) 5/6Navigational (button) Skype (button) [computer call] Landline (button) [traditional call] END CALL (button) speaker (button) #/PAUSE/lock (button) * (button) INT (intercom button) REDIAL/flash (button) microphone Base Layout PAGE (indicator) PAGE CHARGE (indicator) IN USE/CID/VM (indicator)
Installing the Phone Installing the Handset Battery NOTE: You must connect the handset battery before using the cordless handset(s). CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved model GP80AAAHC - NiMH 1.2V 800mAh rechargeable Nickel-metal Hydride battery, which is compatible with this unit. 1. Locate batteries and battery door which are packaged together inside a plastic bag and are separate from the handset. 2.
2. Plug one end of the telephone line cord into the TEL jack on the back of the base and the other end into a modular jack. 3. Plug the AC power converter into the electrical outlet and the DC connector into the jack on the back of the base. 4. Place the handset in the base cradle. The CHARGE indicator turns on, verifying the battery is charging. Allow handset to charge for 16 hours prior to first use. If you do not properly charge the handset, battery performance is compromised.
4. Select "I accept the terms of the license agreement" and click [Next] to continue. 5. The folder where setup installs the files can be changed. The default directory is “C:\Program Files\SKYLINK\SKYLINK™ 2-in-1 Phone Utility”. Press [Change…] to change the directory. Click [Next] to continue. 6. The Install screen appears. Click [Install] to continue. 7. Connect USB cable when prompted. Wait 10 seconds, then press [OK]. 8. Install is complete. Click [Finish] to exit the program.
Start when windows start Automatically starts the SKYLINK™ 2-in-1 Phone Utility when computer is started or rebooted. This can be turned ON or OFF as the user prefers. Exit Closes the SKYLINK™ 2-in-1 Phone Utility. SKYLINK™ Operation Guide The "Status" screen indicates SKYLINK™ and Skype are operational. The "About" screen has information regarding SKYLINK™ 2-in-1 Phone Monitor and gives access to help documents by clicking on.
The "Tools" screen allows you to register handsets, easily deregister handsets from the drop down menu, reset your base's PIN code to "0000" and update your SKYLINK™ software by clicking on the [Start] button in "Online Update". To Uninstall the Software If you choose to uninstall the software from the PC. 1. Go to the START/Setting/Control Panel, choose the icon "Add or Remove Programs". 2. Select "SKYLINK™ 2-in-1 Phone Utility" from the list and click [Remove] to uninstall. 3. A message box appears.
During programming, you may press the Back (SKR) button at any time to exit the menu and keep the previous setting. CONTACTS The telephone can store up to 100 entries in the contacts list with three numbers per entry. CALL LOG Review Caller ID data (20 record limit) and Skype call data (unlimited); allows you to review a number and dial or redial. TIMER Set time format, clock and alarm settings. HANDSET SETTINGS Allows you to set preferences for the handset.
Clock (Set Date/Time) From the TIMER menu; 1. Use the 6 or 5 button to scroll to CLOCK. 2. Press the OK (SKL) button to enter the menu. 3. Use the number keypad to input the date. 4. Press the OK (SKL) button to save your selection. 5. Use the number keypad to input the time. 6. Press the OK (SKL) button to save your selection. 7. Use the 6 or 5 button to scroll to AM or PM. 8. Press the OK (SKL) button to save your selection. Alarm Select the settings for your alarm notification. From the TIMER menu; 1.
Ringer Volume 1. Use the 6 or 5 button to scroll to the desired ring volume for your alarm. 2. Press the OK (SKL) button to confirm your selection. Handset Settings There are sixteen programmable menus available: Language, Ringer Type, Ringer Volume, Message Waiting, Wallpaper, Contrast, Key Tones, Auto Answer, Handset Name, Menu Style, Backlight, Skype Contacts, Registration, De-registration, Select Base and Default Setting. 1. Make sure your phone is OFF (not in talk mode). 2.
Ringer Volume This menu allows you to change the ringer volume (5 levels) for each category/group. From the HANDSET SETTINGS menu; 1. Use the 6 or 5 button to scroll to RINGER VOLUME. 2. Press the OK (SKL) button to enter the menu. 3. Use the 6 or 5 button to scroll to a category. 4. Press the OK (SKL) button to enter. 5. Use the 6 or 5 button to scroll to the desired ring volume. 6. Press the OK (SKL) button to confirm your selection.
When you have listened to your messages, to turn off the flashing message light: From the HANDSET SETTINGS menu; 1. Use the 6 or 5 button to scroll to MESSAGE WAITING. 2. Press the OK (SKL) button to confirm your selection. 3. Use the 6 or 5 button to scroll to CLEAR MESSAGE. 4. Press the OK (SKL) button to confirm your selection. NOTE: Press the END CALL button to return to standby mode. Wallpaper You may choose from the 3 preset images. From the HANDSET SETTINGS menu; 1.
Auto Answer If Auto Answer is set to ON, you can answer the phone by lifting it from cradle. If Auto Answer is OFF, you must press the (Skype) or (landline) or (speaker) or INT button on the handset From the HANDSET SETTINGS menu; 1. Use the 6 or 5 button to scroll to AUTO ANSWER. 2. Press the OK (SKL) button to enter the menu. 3. Use the 6 or 5 button to scroll to On or Off. 4. Press the OK (SKL) button to save your selection.
Menu Style This feature allows you change the background color and the color of the highlighter from 4 color schemes. From the HANDSET SETTINGS menu; 1. Use the 6 or 5 button to scroll to MENU STYLE. 2. Press the OK (SKL) button to enter the menu. 3. Use the 6 or 5 button to scroll to the desired selection. 4. Press the OK (SKL) button to save your selection. Backlight During an incoming ring, the backlight is always on. When alarm rings, the backlight is on for 5 seconds.
Registration Your handset is pre-registered and ready to use. It is not recommended that handset be registered again unless absolutely necessary. From the HANDSET SETTINGS menu; 1. Use the 6 or 5 button to scroll to REGISTRATION. 2. Press the OK (SKL) button to enter the menu. 3. Use the 6 or 5 button to scroll to a specific base (1-4). 4. Press the OK (SKL) button. 5. While the system is searching, press and hold the PAGE button on base station for 2 seconds until the Charge/In Use indicator blinks.
Select Base This option allows you to register a handset to more than one base and select which base it takes the signal from. The handset can also search for the most suitable base automatically if Auto Base is selected. From the HANDSET SETTINGS menu; 1. Use the 6 or 5 button to scroll to SELECT BASE. 2. Press the OK (SKL) button to enter the menu. 3. Use the 6 or 5 button to scroll to a specific base (1-4, Auto Base). 4. Press the OK (SKL) button to save your selection.
2. Press the OK (SKL) button to enter the menu. 3. Use the 6 or 5 button to select the desired ring tone (1-5). 6. Press the OK (SKL) button to confirm your selection. Ringer On/Off From the BASE SETTINGS menu; 1. Use the 6 or 5 button to scroll to RINGER ON/OFF. 2. Press the OK (SKL) button to enter the menu. 3. Use the 6 or 5 button to scroll to On or Off. 4. Press the OK (SKL) button to save your selection. Skype Status From the BASE SETTINGS menu; 1. Use the 6 or 5 button to scroll to MY IP STATUS. 2.
Function 1. Make sure your phone is OFF (not in talk mode). 2. Press the MENU (SKL) button and use the 6 or 5 button to scroll to FUNCTION. 3. Press the OK (SKL) button to enter the menu. Games This menu allows you to choose from two different games. From the FUNCTION menu; 1. Use the 6 or 5 button to scroll to GAMES. 2. Press the OK (SKL) button to enter the menu. 3. Use the 6 or 5 button to select the desired game. 6. Press the OK (SKL) button to confirm your selection.
NOTE: During the conversation, you can use the 6 or 5 button to adjust the receiver/speaker volume (5 levels). NOTE: Call timer will start counting when you press the telephone key and go off-hook, the call timer format is HH:MM:SS. NOTE: After connection is established, user can view phone book by pressing the Contact (SKR) button Skype Calls NOTE: Before making a Skype call, please check the following: 1. Skype is logged into and running properly (Skype software should be 1.4 or later version). 2.
During an Ongoing Landline Call 1. Press the (Skype) button to put the landline call on hold. 2. Press the (Skype) button again to enter into the Skype contacts list. 3. Use the 6 or 5 button to browse the contacts (online or all) or enter the first letter of the desired name to select a Skype contact. 4. Press the (Skype) button to connect. 5. Toggle between the two calls by pressing the (Skype) button to select Skype call or the (landline) button to select the landline call.
Call Waiting During an ongoing call, you can always start a new call by pressing the corresponding landline or Skype call button. Incoming Landline Call during a Skype Call 1. Press the REDIAL button to place the ongoing call on hold and connect to the incoming call. 2. Toggle between the two calls by pressing the REDIAL button. 3. When finished, press the END CALL button to end both calls. Incoming Landline Call during Skype Call or Incoming Skype Call during Landline Call 1.
1. Make sure your phone is OFF (not in talk mode). 2. Press the MENU (SKL) button and use the 6 or 5 button to scroll to CALL LOG. 3. Press the OK (SKL) button to enter the menu. 4. Use the 6 or 5 button to select desired type of dialed call. 5. Press the SELECT (SKL) button to confirm your selection. 6. Press the selected, (landline) or (speaker) to redial the desired record. If IP Dialed is (Skype) button is available too. 7. When finished, press the END CALL button. Dialing from Contacts 1.
Muting the Microphone and Ringer Press the MUTE (SKL) button to switch the microphone on or off during a call. Press the MUTE (SKL) button to switch the ringer on or off during ringing. Paging the Handset If a handset has been misplaced, it is possible to call all the registered handsets by pressing the PAGE button on the base station. The handset page ring can be stopped until by pressing any button. Handset Speaker Phone Press the (speaker) button to activate or deactive the handset speaker.
Intercom Operation The intercom feature allows you to have a conversation with another registered handset without tying up the telephone line, allowing you to still receive incoming calls. Handset to Handset Intercom Call 1. Make sure the originating phone is OFF (not in talk mode). 2. Press the INT button and use the 6 or 5 button to scroll to required handset (1-6). 3. Press the OK (SKL) button to confirm your selection. 4. Press the (landline) or (Skype) or (speaker) button to connect. 5.
Two-Way Calling 1. During an external call, press the INT button to enter the intercom menu. 2. Use the 6 or 5 button to scroll to the desired handset you want to page. 3. Press the (landline) or (speaker) button to connect. 4. The receiving handset is paged and emits a tone. 5. Press the (landline) or (Skype) or (speaker) or INT button on the receiving handset to answer the intercom call. Both intercom users may speak privately. The external caller will not hear the intercom conversation. 6.
Skype Conference Call 1. Press the (Skype) button to enter the Skype contacts list. 2. Use the 6 or 5 button to scroll the contacts list and press the CONFERENCE (SKL) button to select participants one by one. (Up to 4 Skype users can be chosen to join the conference at one time) NOTE: Press CONFERENCE (SKL) again to cancel a selected party from the conference group. 3. Press the (Skype) button to start the conference call.
Browsing, Deleting and Saving Calls There are six types of call logs: Line missed, Line Answered, and Line dialed, Skype missed, Skype Answered, Skype dialed. Each landline log can contain up to 20 records but each Skype log is unlimited. From the CALL LOG menu; 1. Use the 6 or 5 button to select the desired CALL LOG. 2. Press the SELECT (SKL) button to enter the menu. NOTE: If there is no record in the Dialed Call Log, empty information will display and it will automatically return to the main menu. 3.
If you choose to DELETE the record; For landline call logs a. Use the 6 or 5 button to select DELETE. b. Press the OK (SKL) button to confirm. For Skype call logs a. Press the DELETE (SKL) button to confirm. OR Press the BACK (SKR) button to return to previous menu. Deleting Call Logs From the CALL LOG menu; 1. Use the 6 or 5 button to select DELETE. 2. Press the SELECT (SKL) button to enter the menu. 3. Press the 6 or 5 button to select one type of calls or all calls. 4.
Searching From the CONTACTS menu; 1. Use the 6 or 5 button to select SEARCH. 2. Press the OK (SKL) button to enter the menu. 3. Scroll to entry or enter the first letter of the name to quick search an entry. 4. Press the OK (SKL) button to select. 5. Press the DETAILS (SKL) button to edit the name and numbers, delete the entry or change the group. 6. Press the OK (SKL) button to confirm selection. Adding From the CONTACTS menu; 1. Use the 6 or 5 button to select ADD. 2.
Group From the CONTACTS menu; 1. Use the 6 or 5 button to select GROUP. 2. Press the OK (SKL) button to enter the menu. 3. Use the 6 or 5 button to select desired group. 4. Press the OPTION (SKL) button to VIEW details of a group or EDIT NAME of group. 5. Use the 6 or 5 button to choose from VIEW or EDIT NAME. 6. Press the OK (SKL) button to enter the menu. NOTE: When viewing the details of the group, user can edit the names and numbers in the group, change the group and delete entries.
Check From the CONTACTS menu; 1. Use the 6 or 5 button to select CHECK. 2. Press the OK (SKL) button to enter the menu to view the used memories and total memories. Emergency Call From the CONTACTS menu; 1. Use the 6 or 5 button to select EMERGENCY CALL. 2. Press the OK (SKL) button to enter the menu. 3. Use the 6 or 5 button to select the location of the emergency call. 2. Press the OK (SKL) button to enter the menu. 5. Enter the number (limit of 15 digits). 2. Press the OK (SKL) button to confirm.
Battery Safety Precautions • Do not burn, disassemble, mutilate, or puncture. Batteries of this type could release toxic materials which can cause injury. • To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride battery listed in the User’s Guide. • Keep batteries out of the reach of children. • Remove batteries if storing over 30 days. Shortcut Key Guide There are six shortcut available on the handset using the following: 6, 5, (Skype), INT, REDIAL/flash and CONTACTS (SKR).
Mute Indicates that the microphone or handset ringer is currently muted. Message waiting Indicate sthat there is message waiting. Skype Icon Online Indicates that the user is online. Offline Indicates that the user is offline. Away Indicates that the user is away. Do Not disturb Indicates that the user is busy. Not Available Indicates that the user is in not available status. Invisible Indicates that the user is in invisible status. Skype me Indicates that the user is in Skype me status.
The unit will return to its default setting PIN code (0000). Following “Registering Additional Handsets” to register all handsets again. Telephone Solutions No dial tone • Check and repeat installation steps: Ensure the base power cord is connected to a working electrical outlet . Ensure the telephone line cord is connected to the base and the wall jack. • Connect another phone to the same jack; if there is still no dial tone, the problem might be your wiring or local service.
Unit beeps • Clean charging contacts on cordless handset. • See solutions for “No dial tone”. • Replace the battery. Memory Dialing doesn’t work • Did you program the memory location keys correctly? • Did you follow proper dialing sequence? Unit locks up and there is no communication between the base and cordless handset • Unplug the USB cable and the AC power adaptor from the wall outlet and the back of the base. Remove the handset battery.
Caller ID Solutions No Display • Charge or replace the batteries. • Make sure that the unit is connected to a non-switched electrical outlet. Disconnect the AC power adaptor from the base and reconnect it. Caller ID Error Message • The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring. This message indicates the presence of noise on the line.
Music/Sound can be heard on the phone; or no sound can be heard from PC Speakers while USB base station is plugged in to the PC. • Change the setting of your PC audio to: Win 2000: Control Panel-->Audio and Multimedia-->Audio--> default devices of “Sound playback” & “ Sound recording”-> select the SOUND CARD device from the drop-down list. Win XP: Control Panel->Sounds and Audio Device->Audio->default devices of “Sound playback” & “Sound recording”-> select the SOUND CARD device from the drop-down list.
Causes of Poor Reception • Aluminum siding. • Foil backing on insulation. • Heating ducts and other metal construction that can shield radio signals. • You’re too close to appliances such as microwaves, stoves, televisions, entertainment centers, etc. • Atmospheric conditions, such as strong storms. • Base is installed in the basement or lower floor of the house. • Base is plugged into AC outlet with other electronic devices. • Handset battery is low.
Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.
Limitation of Warranty: • The warranty stated above is the only warranty applicable to this product. All other warranties, express or implied (including all implied warranties of merchantability or fitness for a particular purpose) are hereby disclaimed. No verbal or written information given by Thomson Inc., its agents, or employees shall create a guaranty or in any way increase the scope of this warranty. • Repair or replacement as provided under this warranty is the exclusive remedy of the consumer.
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Model 28300 00014743 (Rev. 0 Dom E/S) 06-28 Printed in China Thomson Inc. 10330 North Meridian St. Indianapolis, IN 46290-1024 © 2006 Thomson Inc.
