2-Line Intercom Speakerphone 1.9 GHz Cordless Handset Telephone Answering System User’s Guide Please read this manual before operating product for the first time.
Important Information Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
Important Information 2 Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately.
Important Information Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Licensing Licensed under US Patent 6,427,009. Hearing Aid Compatibility This telephone system meets FCC standards for Hearing Aid Compatibility. FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
Table of Contents Equipment Approval Information........ 2 Interference Information................... 3 Licensing........................................... 4 Hearing Aid Compatibility.................. 4 FCC RF Radiation Exposure Statement....................................... 4 Introduction...................................... 7 Parts Checklist................................. 7 Telephone Jack Requirements............. 7 Installation....................................... 8 Digital Security System.....
Table of Contents Dialing a Phone Book Record......... 34 Dial a phone book record while in talk mode...................................... 34 Dial a phone book record while reviewing it. ................................. 34 Answering System Operation........... 34 Answering System On/Off............... 34 Recording Incoming Messages........ 34 Monitoring Incoming Calls............. 35 Memo Record.................................... 35 ICM/Memo Playback........................ 35 Erasing Messages ..........
Connections & Setup Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.
Connections & Setup Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR.
Connections & Setup Handset Layout display 3 Soft keys DND/Privacy (button) Exit (button) VOL +/(buttons) Spk (Speaker button) L1 LINE1 PLAY LINE2 CID (button) Off (button) DIR (button) Talk (button) Mute/Del (button) Int/Hold (button) Redial (button) Menu/Flash (button)
Connections & Setup Base Layout Ans Sys (button) DND/Privacy (button) Vol +/(buttons) Memo (button) Delete (button) DIR (button) Play/Stop (button) Exit (button) CID (button) One Touch (1-10) buttons 3 Soft Keys NEW L1 DELETE Charge LED FORMAT STORE Speaker (button) Line 1 & 2 (buttons) Mute (button) Intercom (button) Flash (button) Headset (button) 10 Hold (button) Page (button) Redial (button)
Connections & Setup Installing the Phone Installing the Handset Battery NOTE: You must connect the handset battery before use. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery model 5-2734, which is compatible with this unit. 1. Locate battery which is packaged inside a plastic bag and is separate from the handset. 2. Locate the battery compartment on the back of the handset. 3.
Connections & Setup Base Station The phone may be connected to two line (RJ14C) wall jacks to accommodate all two lines. 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall. 2. Plug the power supply cord into the power jack on the back of the base and the other end into an electrical outlet. 3.
Connections & Setup 4. If you wants to mount the telephone on the wall, you can plug the 2 lines such as the below drawing; OR 5. Place the handset in the base cradle. The charge/in use indicator turns on, verifying the battery is charging. 6. Allow the phone to charge for 14 hours prior to first use. If you don’t properly charge the phone, battery performance is compromised. CAUTION: Use only the Thomson Inc. 5-2735 power adaptor that came with this unit.
Programming the Telephone Programming the Phone Standby Screen The handset displays the handset name, date, time, and battery status and the three soft keys. The base displays the current date, time and the three soft keys. NOTE: The three soft keys will change according to the status of the unit. Programming Functions The system uses a menu structure to give you access to all of the built-in features.
Programming the Telephone Date/Time From the Phone Setting Menu 1. Press the VOL (- or +) button to scroll to Date/Time sub-menu. 2. Press Select soft key to enter the menu. Year 2007 shows in the display. 3. Use the touch-tone pad to enter the last two digits of the current year (range: 00 to 99). 4. Press Select soft key to save the year setting and proceed to date setting. 5. Date 01/01 shows in the display. Use the touch-tone pad to enter two digits for current month and day respectively. 6.
Programming the Telephone Dial Mode The Dial Mode of Line 1 and Line 2 can be set separately. From the Phone Setting Menu: 1. Press the VOL (- or +) button to scroll to the Dial mode sub-menu. 2. Press Select soft key to enter the menu. 3. Use the VOL (- or +) button to select Tone or Pulse and use the DIR or CID button to select L1 or L2. 4. Press Select soft key to save your selection and Saved shows in the display. NOTE: The Dial mode only can be set in the base menu.
Programming the Telephone Handset Name (only applicable for handset) From the Phone Setting Menu: 1. Press the VOL (- or +) button to scroll to the Handset name sub-menu. 2. Press Select soft key to enter the menu. The default setting is Handset xx. 3. Use the touch-tone pad to enter a name (up to 13 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I.
Programming the Telephone De-Register (applicable for handset) Deregistration cancels registration. During the deregistration process, keep the handset near the base. WARNING: It is not recommended that a handset be deregistered unless absolutely necessary because once a handset is deregistered, that handset’s telephone features cannot be used until the handset is re-registered. From the Registration Menu: 1. Press the VOL (- or +) button to scroll to the Remove handset sub-menu. 2.
Programming the Telephone Contrast From the Display Setting Menu 1. Press the VOL (- or +) button to scroll to the Contrast sub-menu. 2. Press Select soft key to enter the menu. The MIN and MAX contrast scale shows on the display. 3. Use the VOL (- or +) button to adjust the contrast. The display instantly adjusts with each press of the VOL (- or +) button. 4. Press Select soft key to save the desired contrast level. BS Backlight From the Display Setting Menu: 1.
Programming the Telephone Ring Volume There are 5 volume levels and OFF for your selection. The Ring volume can be set individually for each line. From the Setup HS Menu: 1. Press the VOL (- or +) button to scroll to the Ring Volume sub-menu. 2. Press Select soft key to enter the menu. 3. Use the VOL (- or +) button to scroll to your selection and use the DIR or CID button to toggle between L 1 and L 2. The default setting is VOL 3. 4.
Programming the Telephone OGA Playback From the Answer System Menu: 1. Press the VOL (- or +) button to scroll to the OGA Playback sub-menu. 2. Press Select soft key to enter the OGA playback sub-menu. 3. Use left and right button to toggle between Line 1 and Line 2 and use VOL (- or +) button to scroll to your selection. 4. Press Select soft key to play the selected OGA, if the selected OGA is empty, EMPTY shows in the display. OGA Record From the Answer System Menu: 1.
Programming the Telephone Ring Delay This feature lets you select the number of times you want the phone to ring before the answering system answers a call. From the Answer System Menu: 1. Press the VOL (- or +) button to scroll to the Ring Delay sub-menu. 2. Press Select soft key to enter the menu. 3. Use the VOL (- or +) button to scroll to your selection, from 2 rings to 6 rings or toll saver, and use the DIR or CID button to toggle between L1 and L 2. 4.
Programming the Telephone Work Hours This will allow you to program the start time for the working hour. From the Answer System Menu: 1. Press the VOL (- or +) button to scroll to the Work Hours sub-menu. 2. Press Select soft key to enter the menu. 3. Use the touch-tone pad to set the time, and use AM/PM soft key to select AM or PM. 4. Press the Select soft key to save the time. 5. Use the VOL (- or +) button to select Yes or No for the Announce Only. 6.
Telephone Operation Memo Recording From the Answer System Menu: 1. Press the VOL (- or +) button to scroll to the Memo recording sub-menu. 2. Use VOL (- or +) button to select Mailbox 1 or Mailbox 2 to save the recording. 3. Press Select soft key to confirm. Record memo after beep shows in the display. 4. Begin speaking and display Recording. 5. Press the Finish soft key to end the recording. Telephone Operation Making Calls with the Cordless Handset 1.
Telephone Operation Making Calls with the Optional Headset 1. Plug the headset into the Headset jack on the side of the base or side of the cordless handset. 2. Adjust the headset to rest comfortably on top of your head or over your ear. 3. Move the microphone to approximately 2 to 3 inches from your mouth. 4. For the base, press the Headset button on base and the phone automatically selects first available, if both lines are available, Line 1 will be used. 5.
Telephone Operation Switching Between the Speakerphone, Handset, and Headset Mode Base To switch to the speakerphone, press Speaker button. The speakerphone indicator turns On. To switch to the headset, press the Headset button to enable the headset, and the headset indicator turns On. Cordless Handset To switch to the speakerphone, press Speaker button. If the headset is plug in, press Talk button to switch to headset.
Telephone Operation Redial 1. Press the Talk button, or press the Speaker button (speakerphone mode), or press the Headset button (headset mode) and the first available line will go off hook. If both lines are available, Line 1 will be used. OR Press a Line button to select a line. 2. Press the Redial button. NOTE: The Redial function will not operate if the number to be redialed contains more than 32 digits. If the number is longer than that, you will hear an error tone.
Intercom Calls Ringer On/Off 1. Make sure the phone is in idle mode. 2. Press the VOL (- or +) button to enter. Use the VOL (- or +) button to scroll to your selection and use the DIR or CID button to toggle between L 1 and L 2. The default setting is VOL 3. 3. Press the Select soft key to save your selection and the new volume setting shows in the display. NOTE: If you choose the ringer OFF, L1/L2 RINGER OFF shows in the display.
Caller ID Answering an Intercom Call When you receive an Intercom call, the display shows the Caller’s name and Phone ID. NOTE: If you want to answer with the speakerphone, press the Speaker button. If you want to answer by headset, press the Headset button (the headset must be connected). NOTE: Press Speaker to automatically select a party. If you receive an incoming call and intercom call at the same time the unit automatically selects the ringing line.
Caller ID Receiving and Storing CID Records This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date and time; or the name, phone number, date and time. The unit can store up to 100 calls for later review. When the memory is full, a new call automatically replaces the oldest call in memory. NEW appears in the display for calls received that have not been reviewed. The line number for the call received is also displayed.
Caller ID Dialing Back When reviewing CID records, you can dial back the numbers showing on the display by pressing the Headset button, or the Talk button, or the Speaker button or the Line 1 or Line 2 button. If You Programmed Your Local Area Code 1. Use the CID button to display the number you want to dial. 2. If you see a number with 7 digits (i.e. 555-1234), then the call was received from within your area code. However, this does not guarantee the call is a local call.
Memory Memory Log and Phone Book (Directory) Memory You may store data in the Phone Book Directory (up to 100 memories) or an Intercom/Memory (10 buttons located to the right of the number pad on the base). The Phone Book and each Intercom/Memory Log stores up to 21 characters and 32 digits. The records are stored by alphabetic ascending order. Adding Phone Book Entries 1. Make sure the phone is OFF (not in talk mode). 2. Press the DIR button. 3. Press the New soft key. Enter name shows in the display.
Memory Reviewing Phone Book Records 1. Make sure the phone is OFF (not in talk mode). 2. Press the DIR button. 3. Press the VOL (- or +) button to scroll through the records, OR Press the number keys to go to the name of the records started with the corresponding character. Editing a Phone Book Record 1. When reviewing the phone book records, use the VOL (- or +) button or the number keys to scroll to the desired record. 2. Press Edit soft key to enter edit mode.
Answering System Operation Dialing a Phone Book Record Dial a phone book record while in talk mode: 1. Make sure the phone is ON (in talk mode) by pressing the Talk, Speaker button, or selecting a Line. 2. Press the DIR button to access the phone book. 3. Use the VOL (- or +) button or the number keys to scroll to the desired record. 4. Press the Dial soft key to dial the number. OR Dial a phone book record while reviewing it: 1. Make sure the phone is OFF (not in talk mode). 2.
Answering System Operation Monitoring Incoming Calls Whenever an incoming message is being recorded you can hear it through the speaker if Call Screening is On. To take the call, press Talk, Speaker or Line button and the system stops recording. Memo Record You can leave a message by pressing the Memo button on base or selecting memo recording under handset menu. 1. Press the Memo button on base or handset menu to enter memo record mode. 2.
Answering System Operation To erase all previously played messages in a mailbox 1. Play a message. 2. Press and hold the Delete button for 2 seconds, Delete all messages in line X mailbox? shows in the display. 3. Press Select soft key to delete all the old messages. Remote Access From Remote Party 1. Dial the telephone number to which the answering system is connected. 2. Enter the security code during the outgoing announcement or after you hear the tone. NOTE: The default security code is 000. 3.
Other Information Changing the Battery CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery model 5-2734, which is compatible with this unit. 1. Make sure the telephone is OFF (not in TALK mode) before you replace battery. 2. Remove the battery compartment door. 3. Disconnect the battery plug from the jack inside the battery compartment and remove the battery pack from the handset. 4.
Other Information Display Messages The following messages show the status of the phone, provides Caller ID information, or helps you set up and use your phone. BLOCKED Indicates the person is calling from a number which is blocked from transmission. DELETE ALL? Prompt asking if you want to erase all records. DELETE? Prompt asking if you want to erase the current record. END/ START Indicates that it is the end of the list. ENTER NAME Prompt telling you to enter a name.
Other Information Troubleshooting Guide Telephone Solutions No dial tone • Check or repeat installation steps: Make sure the base power cord is connected to a working electrical outlet. Make sure the telephone line cord is connected to the base and the wall jack. • Connect another phone to the same jack. If it doesn’t work, the problem might be your wiring or local service. • The handset may be out of range of the base. Move closer to the base.
Other Information Caller ID Solutions No Display • Charge the battery (for 14 hours). Or replace the battery. • Make sure the unit is connected to a non-switched electrical outlet. Disconnect the power adaptor from the base and reconnect it. No Caller ID • You must be subscribed to the standard Name/Number Caller ID service from your local telephone company to receive CID information.
Warranty Warranty Assistance If trouble is experienced with this equipment, for warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved. Any unauthorized repairs, changes or modifications not expressly approved by Thomson Inc. could void the user’s authority to operate this product.
Warranty Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.
Accessory Information Limitation of Warranty: • The warranty stated above is the only warranty applicable to this product. All other warranties, express or implied (including all implied warranties of merchantability or fitness for a particular purpose) are hereby disclaimed. No verbal or written information given by Thomson Inc., its agents, or employees shall create a guaranty or in any way increase the scope of this warranty.
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Visit the RCA web site at: www.rca.com Please do not send any products to the Indianapolis address listed in this manual or on the carton. This will only add delays in service for your product. Thomson Inc. 101 West 103rd Street Indianapolis, IN 46290-1102 © 2007 Thomson Inc. Trademark(s) ® Registered Marca(s) Registrada(s) Model 25250 00023265 (Rev.
