User manual

Table Of Contents
13 Troubleshooting
Problem Possible causes and solutions
You hear a 'pop' sound from the speakers when switching the
digital piano on and o.
This is normal. No need to worry.
No sound can be heard when playing the piano. Make sure that the volume control is set appropriately.
Check if headphones are plugged into headphone output 1 or
2. Connecting headphones will mute the speakers of the dig‐
ital piano.
Malfunction occurs when using a mobile phone. Using a mobile phone near the digital piano can cause inter‐
ference. To prevent this, turn o the mobile phone or use it
only at a safe distance.
Some notes on the keyboard sound wrong. Reset the tuning to the default setting and restart the instru‐
ment.
The auto accompaniment does not start even though it is in
standby mode.
Reset the digital piano to factory defaults.
The digital piano is not detected when connected to a com‐
puter.
Check the USB cable for correct connection.
Connect the USB cable to another USB port on the computer.
The pedals do not work. Check if the pedal cable is connected properly.
The USB ash drive (USB stick) does not work. The digital piano only supports unpartitioned USB ash drives
(USB stick) in FAT32 format.
Please format the USB ash drive (USB stick) before use.
Troubleshooting
digital piano
64