User Guide

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the protection stated in this agreement. Contact ThirdEye for information regarding

the ThirdEye Partner Agreement.

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Information and views expressed in this document, including URL and other

Internet Web site references, may change without notice.

This document does not provide you with any legal rights to any intellectual

property in any ThirdEye product. You may copy and use this document for your

Exhibit A

Limited Warranty Terms

1. Warranty Period. The following warranty shall apply for twelve (12) months

from the date on which title to each Product passes from ThirdEye to Buyer as

set forth in the Terms (such period, the “Warranty Period”). Warranty claims

submitted after the Warranty Period shall not be subject to warranty

contemplated hereunder. The Warranty Period applicable to replace Products

will be thirty (30) days from the date Buyer receives the replacement Product or

the remainder of the original Warranty Period, whichever is longer.

2. Limited Warranty. Subject in all respects to Section 9 of the Terms, ThirdEye

warrants that each Product will be free from material defects in materials and

workmanship during the Warranty Period. This Warranty does not cover damage

caused by (i) defects in the Products that are the result of improper storage or use

by Buyer or its personnel (including, without limitation, operation of the Products

outside the environmental, hardware or software parameters defined in the

Documentation, and failure to install properly all releases made available by

ThirdEye with respect to the Software and all updates recommended by ThirdEye

and/or any other manufacturer, as applicable, with respect to any third-party

software or hardware products (including but not limited to operating system

software) that materially affect the performance of the Product); (ii) defects

resulting from other hardware or software (including but not limited to operating

systems, servers, networks, and third-party software) not supplied by ThirdEye;

(iii) Products that, due to no fault of ThirdEye, have been subjected to any other

kind of misuse or detrimental exposure not attributable to ThirdEye; or (iv)

Products modified, altered or repaired by any party other than ThirdEye or

ThirdEye’s agents in accordance with the instructions provided by ThirdEye or

without ThirdEye’s prior written consent. V) Products are designed to fit on the