Installation Guide

Doc. No: 81128 Page 16 of 16 Rev G 1/17 JWJ
POWERPAK WARRANTY
12-month warranty from date of purchase for PowerPak generators on all parts found to have a manufacturing defect and
labor required to replace those parts.
EXCLUSION
I. This service warranty does not cover: parts or product damaged in shipment; manufacturing defects observable prior to installation; parts
or product damaged during installation; malfunction of equipment due to improper installation or installation not according to manufacturer
specifications and/or installation instructions; use of cleaning solution not supplied by, or specifically approved by THERMASOL (Please
refer to THERMASOL operating instruction manual for further information); parts or product installed in a manner that does not permit
proper access to service; calcification build-up due to water condition and/or improper maintenance; damages to plated parts and
accessories due to chemical corrosion or reaction; cosmetic damage; normal periodic cleaning and care or damage caused by not
following manufacturer’s cleaning instructions; repairs caused by accident; neglect, misuse, vandalism, fire, lightning, earthquake, or any
other peril; unauthorized and/or improper and modification or damage to structure. The Customer at the current labor and material charges
shall pay any repair or installation modification that is subject to the above exclusion in effect at the time.
II. THERMASOL will exercise reasonable efforts in rendering service under this warranty, but shall not be liable for any damage arising out of
delays. This warranty only covers the repair and/or replacement as specified by the warranty.
III. This warranty gives you specific legal rights and you may also have other rights, which may vary from state to state. Determination of
rights under this warranty is in accordance with the laws in the state of Texas. Any dispute under the warranty must be submitted and
resolved by arbitration in Texas.
IV. THERMASOL does not guarantee that a local service person will be available. Unit may have to be removed and reinstalled at owner’s
expense. It is the responsibility of the buyer to file a claim with the carrier/carriers for any product that has shipping damage to or from
THERMASOL. An RMA (Return Merchandise Authorization) must be obtained from the factory and used on any correspondence or
packages sent to the factory. THERMASOL, 1958 Steam Way, Round Rock, TX 78665 800-776-0711
TERMINATION
This warranty will be terminated by THERMASOL for the following reasons: Improper installation or use; service to equipment by unauthorized
personnel; installation that does not permit proper access for service; non-payment of repairs not covered under warranty; non-remittance of
completed warranty card. Modification to unit not authorized by THERMASOL; use of non-THERMASOL repair parts.
THERMASOL POWERPAK REGISTRATION CARD / COMMERCIAL UNIT
NAME OF FACILITY: PHONE: ( )
ADDRESS: CITY: STATE: ZIP:
EMAIL:
I first heard about THERMASOL (please check one:)
 in a magazine/newspaper ad  at a consumer trade show  at the dealer or outlet where I purchased generator
 Website  Other
SERIAL NO.: MODEL:
DATE OF PURCHASE: DEALER/OUTLET:
INSTALLER NAME: PHONE: ( )
INSTALLER ADDRESS: CITY: STATE: ZIP:
CUSTOMER SIGNATURE: DATE INSTALLED:
The generator is working:  Satisfactory  Unsatisfactory Comments:
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DOC 87006 REV B 10/14