Use and Care Guide
Page. 54
Before calling for service
Before calling for service, check the following to avoid 
unnecessary service charges.
Troubleshooting
Symptom Possible cause Remedy
Intermittent igniter sparking • Ceramic igniter is wet or dirty. • Carefully dry or clean igniter.
• Burner ports are clogged. • Clean ports on burner cap with a wire, a 
needle or straightened paper clip.
More than four clicks of 
igniter before lighting
• Improper fit of burner cap onto 
burner base.
• Align burner cap properly on burner 
base. 
Constant igniter sparking • Range is not properly grounded.
• Electrical power supply is 
incorrectly 
polarized.
• Refer to the Installation Instructions. 
Have a qualified electrician ground the 
range properly. 
Igniters sparking but no 
flame ignition.
• Gas supply valve is in “OFF” position. • Restore gas supply to the unit.
Range will not operate 
(lights, oven, and surface 
burners will not come on)
• No power to the unit. • Check for open circuit breaker.
• Check that power supply line connection 
is connected to the proper voltage.
• Oven is in Sabbath mode. • Verify that the oven is not in sabbath 
mode. See the ''Using the oven'' section 
of the Use and Care Guide. 
Oven operates on bake but 
fails to operate on timed 
bake
• Timer improperly set. • Set timer as outlined in the Use and Care 
Guide. 
Oven light fails to come on. • Oven light burned out. • Replace the oven light as outlined in the 
Use and Care Guide.
Door will not open. • Oven is still in self-clean mode. • If oven is hot, door latch will release 
when safe temperature is reached.
Foods in oven are not 
cooking sufficiently.
• Rack position is incorrect. • See the ''Using the oven'' section of the 
Use and Care Guide.
• Improper cookware.  • Refer to ''Cookware recommendations'' 
in the Use and Care Guide.
• Oven door may not be sealing 
properly.
• Clean the oven door gasket. Replace if 
worn. 
• Appliance not level. • Refer to the Installation Instructions for 
instructions on how to level the 
appliance.
Hot air is coming from the 
appliance.
• It is normal for the cooling process to 
push heated air out into the room 
when the oven is on.
• During different modes the fan 
speed will increase and decrease.
• This is normal.










