Warranty

12
No.
PROBLEM
POSSIBLE CAUSE
REMEDY
1
-When igniter button is
pressed in there is no spark
at ODS/pilot.
-- Igniter electrode is
positioned wrong or broken.
-- Igniter electrode is not
connected to igniter cable.
-- Igniter cable is pinched or
wet.
-- Broken igniter cable.
-- Bad piezo igniter.
--- Replace igniter.
--- Reconnect igniter cable.
--- Free igniter cable if pinched
by any metal or tubing. Keep
igniter cable dry.
--- Replace igniter cable.
--- Replace piezo igniter.
2
-When igniter button is
pressed in there is a spark
at ODS/pilot but no ignition.
-- Gas supply is turned off or
equipment shutoff valve is
closed.
-- Control knob not fully
pressed in while pressing
igniter button.
-- Air in gas lines when
installed.
-- ODS/pilot is clogged.
-- Gas regulator setting is not
correct.
-- Control knob not in PILOT
position.
-- Depleted gas supply
(propane).
--- Turn on gas supply or open
equipment shutoff valve.
--- Fully press in control knob
while pressing igniter button.
--- Continue holding down
control knob. Repeat igniting
operation until air is removed.
--- Clean ODS/pilot (see Care
and Maintenance)
--- Replace gas regulator.
--- Turn control knob to PILOT
position.
--- Contact local propane/LP
gas company.
3
-ODS/pilot lights but flame
goes out when control
knob is released.
-- Control knob is not fully
pressed in.
-- Control knob is not pressed
in long enough.
-- Equipment shutoff valve is
not fully open.
-- Thermocouple connection is
loose at control valve.
-- Thermocouple damaged.
-- Control valve damaged.
--- Press in control knob fully.
--- After ODS/pilot lights, keep
control knob
pressed in 30 seconds.
--- Fully open equipment shutoff
valve.
--- Hand tighten until snug, and
then tighten 1/4 turn more.
--- Replace thermocouple.
--- Contact customer service.
4
-Burner(s) does not light
after ODS/pilot is lit.
-- Burner orifice is clogged.
-- Burner orifice diameter is too
small.
-- Inlet gas pressure is too low.
--- Clean burner orifice (see
Care and Maintenance) or
replace burner orifice.
--- Contact customer service.
--- Contact local gas supplier.
5
-Delayed ignition of
burner(s).
-- Manifold pressure is too low.
-- Burner orifice is clogged.
--- Contact local gas supplier.
--- Clean burner (see Care and
Maintenance) or replace
burner orifice.
6
-Burner backfiring
during combustion.
-- Burner orifice is clogged or
damaged.
-- Burner is damaged.
-- Gas regulator is defective.
--- Clean burner orifice (see
Care and Maintenance) or
replace.
--- Contact customer service.
--- Replace gas regulator.