User`s manual
Appendix B: Customer Support 
If your N5500 is not working properly, we encourage you to check out Chapter 7: 
Troubleshooting, located in this manual. You can also try to ensure that you are 
using the latest firmware version for your N5500. Thecus is committed to providing 
free firmware upgrades to our customers. Our newest firmware is available on our 
Download Center: 
http://www.thecus.com/download.php 
If you are still experiencing problems with your N5500, or require a Return 
Merchandise Authorization (RMA), feel free to contact technical support via our 
Technical Support Website: 
http://www.thecus.com/support_tech.php 
Customers in the US should send all technical support enquiries to the US contact window 
included in the following web page:
http://www.thecus.com/support_tech.php 
For Sales Information you can e-mail us at: 
sales@thecus.com 
Thank you for choosing 
Thecus! 
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