TTP-245C / TTP-343C / TTP-244CE THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL
Contents Copyright Declaration .................................................................................... i 1. Introduction ................................................................................................ ii 1.1 Product Introduction ............................................................................... ii 1.2 Compliances ............................................................................................ ii 2. Operations Overview ...................................
4.3.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor .......................................................................................... 32 4.3.5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor 32 4.3.6 Skip AUTO.BAS ............................................................................ 33 5. Troubleshooting....................................................................................... 34 5.1 LED Status .............................................
Copyright Declaration Information in this subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co., Ltd.. No part of this manual may be reproduced or transmitted in any form by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of TSC Auto ID Technology Co., Ltd..
1. Introduction 1.1 Product Introduction Thank you for purchasing TSC bar code printer. Although the printer takes only a small amount of space, it delivers reliable, superior performance. This printer provides both thermal transfer and direct thermal printing at user selectable speed of: 2.0, 3.0, 4.0 or 5.0 ips, for TTP-245C series; 2.0 or 3.0 ips for TTP-343C series. It accepts roll feed, die-cut, and fan-fold labels for both thermal transfer and direct thermal printing.
WARNUNG! GEFÄ HRLICHE BEWEGLICHE TEILE – FINGER UND ANDERE KÖ RPERTEILE FERNHALTEN! VORSICHT! EXPLOSIONSGEFAHR BEI ERSATZ DER BATTERIE DURCH UNZULÄ SSIGEN TYP. VERBRAUCHTE BATTERIEN IMMER VORSCHRIFTSGEMÄ SS ENTSORGEN! B 급기기 (가정용 정보통신기기) 이 기기는 가정용으로 전자파 적합등록을 한 기기로서 주거지역에서는 물론 모든 지역에서 사용할 수 있습니다. Note： * Continuous printing will cause printer motor overheat. Printer will stop printing automatically about 10~15 minutes until motor is cooling down.
2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.
2.2 Printer Overview 2.2.1 Front View 3 1 4 5 2 6 1. Ribbon access cover 2. Top cover open lever 3. Media view window 4. LED indicator 5. Feed button 6. SD card socket * Recommended SD card specification. SD card spec SD card capacity Approved SD card manufacturer V1.0, V1.1 128 MB SanDisk, Transcend V1.0, V1.1 256 MB SanDisk, Transcend, Panasonic V1.0, V1.1 512 MB SanDisk, Transcend, Panasonic V1.0, V1.1 1 GB SanDisk, Transcend, Panasonic V2.0 SDHC CLASS 4 4 GB V2.
V1.0, V1.1 microSD 512 MB Panasonic V1.0, V1.1 microSD 1 GB Transcend, Panasonic V2.0 SDHC CLASS 4 microSD 4 GB Panasonic V2.0 SDHC CLASS 6 microSD 4 GB Transcend V1.0, V1.1 miniSD 128 MB Transcend, Panasonic V1.0, V1.1 miniSD 256 MB Transcend, Panasonic V1.0, V1.1 miniSD 512 MB Transcend, Panasonic V1.0, V1.1 miniSD 1 GB Transcend, Panasonic V2.0 SDHC CLASS 4 miniSD 4 GB Transcend V2.0 SDHC CLASS 6 miniSD 4 GB - The DOS FAT file system is supported for the SD card.
2.2.2 Interior view 7 1 8 2 9 10 11 3 4 12 5 6 1. Ribbon rewind hub 2. Ribbon rewind gear 3. Gap sensor (receiver) 4. Media holder 5. Media holder lock switch 6. Gap sensor (transmitter) 7. Printhead 8. Ribbon supply hub 9. Top cover support 10. Media guide adjustment knob 11. Black mark sensor 12.
2.2.3 Rear View 7 1 2 3 4 1. Ethernet interface 2. USB interface 3. Centronics interface 4. RS-232C interface 5. Power jack socket 6. Power switch 7.
3. Setup 3.1 Setting up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the provided USB cable. 4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly grounded power outlet.
3.2 Open / Close the Top Cover 1. Open the printer top cover by pulling the tabs located on each side towards the front of the printer, then lift the top cover to the maximum open angle. 2. A top cover support at the rear of the printer will engage with lower inner cover to hold the printer top cover open. 3. Hold the top cover and press the top cover support to disengage the top cover support with lower inner cover. Gently close the top cover.
3.3 Loading the Ribbon 1. Open the printer’s top cover by pulling the top cover open levers located on each side of the printer and lifting the top cover to the maximum open angle. 2. Open the ribbon access cover. Note: 1. In normal printing mode, ribbon access cover can be opened while opens the top cover. Ribbon access cover can be closed while top cover is open or close. 2. In peeler and cutter mode, please open the top cover then the ribbon access cover can be opened or closed. 3.
5. Stick the ribbon onto the ribbon rewind paper core. 6. Turn the ribbon rewind gear until the ribbon plastic leader is thoroughly wound and the black section of the ribbon covers the print head. Close the ribbon access cover and the top cover. Note: Please refer to videos on TSC YouTube or driver CD.
Loading Path for Ribbon 10
3.4 Loading the Media 3.4.1 Loading the media 1. Open the printer top cover by pulling the tabs located on each side towards the front of the printer, then lift the top cover to the maximum open angle. 2. Separate and hold open the media holders. 3. Place the roll between the holders and close them onto the core. 4. Press down the media holder lock switch to hold the label roll firmly. 5.
cover gently. 6. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. (Start the “Diagnostic tool” Select the “Printer Configuration” tab Click the “Calibrate Sensor” button ) Please refer to the diagnostic utility quick start guide for more information. Note: * Please calibrate the gap/black mark sensor when changing media. * Please refer to videos on TSC YouTube or driver CD.
3.4.2 External Label Roll Mount Installation (Option) 1. Attach an external paper roll mount on the bottom of the printer. 2. Insert a 3” label spindle into a paper roll. And install it on the external paper roll mount. 3. Open the printer’s top cover and separate the media holders to fit the media width. 4. Press down the media holder lock switch to fix the media holder. 5. Feeds the media through the rear external label entrance chute.
6. Move the media guides to fit the label width by turning the guide adjuster knob. 7. Disengage the top cover support and close the top cover gently. 8. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. (Start the “Diagnostic tool” Select the “Printer Configuration” tab Click the “Calibrate Sensor” button) Please refer to the diagnostic utility quick start guide for more information. Note: Please calibrate the gap/black mark sensor when changing media.
3.4.3 Loading Media in Peel-off Mode (Option) 1. Refer to section 3.4.1 to load the media. 2. Feed the paper, printing side facing up, through the paper guide and pass over the platen. 3. Move the media guides to fit the label width by turning the guide adjuster knob. 4. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor.
8. Disengage the top cover support and close the top cover gently. 9. Peeling will automatically start. Press the FEED button to test. Backing paper (Liner) Note: * Please calibrate the gap/black mark sensor when changing media. * This peel-off module is supported for the thermal/ plain label only.
3.4.4 Loading Media in Cutter Mode (Option) 1. Refer to section 3.4.1 to load the media. 2. Lead the media through the cutter paper opening. 3. Move the media guides to fit the label width by turning the guide adjuster knob. 4. Disengage the top cover support and close the top cover gently. 5. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor.
3.5 Diagnostic Tool The Diagnostic Utility is a toolbox that allows users to explore the printer’s settings and status; change printer settings; download graphics, fonts, and firmware; create printer bitmap fonts; and to send additional commands to the printer. Using this convenient tool, you can explore the printer status and settings and troubleshoot the printer. Note: This utility works with printer firmware V6.00 and later versions. 3.5.1 Start the Diagnostic Tool 1.
3.5.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup………) 1. Select the PC interface connected with bar code printer. 2. Click the “Function” button to setting. 3. The detail functions in the Printer Function Group are listed as below.
3.6 Setting Ethernet by Diagnostic Utility The Diagnostic Utility is enclosed in the CD disk \Utilities directory. Users can use Diagnostic Tool to setup the Ethernet by RS-232, USB and Ethernet interfaces. The following contents will instruct users how to configure the Ethernet by these three interfaces. 3.6.1 Using USB interface to setup Ethernet interface 1. Connect the USB cable between the computer and the printer. 2. Turn on the printer power. 3.
3.6.2 Using RS-232 interface to setup Ethernet interface 1. Connect the computer and the printer with a RS-232 cable. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4. Select “COM” as interface then click on the “Setup” button to setup the serial port baud rate, parity check, data bits, stop bit and flow control parameters. 5.
3.6.3 Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4. Select “Ethernet” as the interface then click on the “Setup” button to setup the IP address, subnet mask and gateway for the on board Ethernet. 5.
gateway. Click “Set IP” to take effect the settings. Users can also change the “Printer Name” by another model name in this fields then click “Set Printer Name” to take effect this change. Note: After clicking the “Set Printer Name” or “Set IP” button, printer will reset to take effect the settings. 8. Click “Exit” button to exit the Ethernet interface setup and go back to Diagnostic Tool main screen.
3.7 Install SD Memory Card 1. Open the SD memory card cover. 2. Plug in the SD card on main board. 3. Close the memory card cover. * Recommended SD card specification. SD card spec SD card capacity Approved SD card manufacturer V1.0, V1.1 128 MB SanDisk, Transcend V1.0, V1.1 256 MB SanDisk, Transcend, Panasonic V1.0, V1.1 512 MB SanDisk, Transcend, Panasonic V1.0, V1.1 1 GB SanDisk, Transcend, Panasonic V2.0 SDHC CLASS 4 4 GB V2.0 SDHC CLASS 6 4 GB SanDisk, Transcend, Panasonic V1.0, V1.
V1.0, V1.1 microSD 256 MB Transcend, Panasonic V1.0, V1.1 microSD 512 MB Panasonic V1.0, V1.1 microSD 1 GB Transcend, Panasonic V2.0 SDHC CLASS 4 microSD 4 GB Panasonic V2.0 SDHC CLASS 6 microSD 4 GB Transcend V1.0, V1.1 miniSD 128 MB Transcend, Panasonic V1.0, V1.1 miniSD 256 MB Transcend, Panasonic V1.0, V1.1 miniSD 512 MB Transcend, Panasonic V1.0, V1.1 miniSD 1 GB Transcend, Panasonic V2.0 SDHC CLASS 4 miniSD 4 GB Transcend V2.
4. LED and Button Functions This printer has one button and one three-color LED indicator. By indicating the LED with different color and pressing the button, printer can feed labels, pause the printing job, select and calibrate the media sensor, print printer self-test report, reset printer to defaults (initialization). Please refer to the button operation below for different functions. 4.
3. Release the button when LED indicates with different color for different functions. Power on utilities The LED color will be changed as following pattern: LED color Amber Red Amber Green Functions (5 blinks) (5 blinks) (5 blinks) 1. Ribbon Sensor Calibration and Gap / Release Green/Amber Red/Amber Solid green (5 blinks) (5 blinks) black mark sensor calibration 2. Gap / black mark sensor calibration, Release Self-test and enter dump mode 3. Printer initialization Release 4.
4.3.2 Gap/Black Mark Calibration, Self-test and Dump Mode While calibrate the gap/black mark sensor, printer will measure the label length, print the internal configuration (self-test) on label and then enter the dump mode. To calibrate gap or black mark sensor, depends on the sensor setting in the last print job. Please follow the steps below to calibrate the sensor. 1.Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED becomes amber and blinking.
Self-test Printer will print the printer configuration after gap/black mark sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space.
Print speed (inch/sec) Print darkness Label size (inch) Gap distance (inch) Gap/black mark sensor intension Code page Country code ZPL setting information Print darkness Print speed (inch/sec) Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close motion Note: ® ZPL is emulating for Zebra language.
Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program. Hex decimal data related to left column of ASCII data ASCII Data Note: 1. Dump mode requires 4” wide paper width. 2.
Printer configuration will be restored to defaults as below after initialization. Parameter Speed Default setting 127 mm/sec (5 ips) (203DPI) 76 mm/sec (3 ips) (300DPI) Density 8 Label Width 4” (101.5 mm) Label Height 4” (101.5 mm) Sensor Type Gap sensor Gap Setting 0.12” (3.
red/amber will do during the 5 blinks). The LED color will be changed as following: Amber red (5 blinks) amber (5 blinks) green (5 blinks) green/amber (5 blinks) red/amber (5 blinks) solid green 4.3.6 Skip AUTO.BAS TSPL2 programming language allows user to download an auto execution file to flash memory. Printer will run the AUTO.BAS program immediately when turning on printer power. The AUTO.BAS program can be interrupted without running the program by the power-on utility.
5. Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance. 5.1 LED Status This section lists the common problems that according to the LED status and other problems you may encounter when operating the printer. Also, it provides solutions.
5.2 Print Quality Problem Possible Cause Check if interface cable is well Recovery Procedure Re-connect cable to interface. connected to the interface connector. The serial port cable pin configuration is Please replace the cable with pin to pin Not Printing not pin to pin connected. connected. The serial port setting is not consistent Please reset the serial port setting. between host and printer. The port specified in the Windows driver Select the correct printer port in the is not correct.
6. Maintenance This session presents the clean tools and methods to maintain your printer. Please use one of following material to clean the printer. Cotton swab (Head cleaner pen) Lint-free cloth Vacuum / Blower brush 100% ethanol 2. The cleaning process is described as following: 2. Printer Part Method Interval 1. Always turn off the printer before cleaning Clean the print head when changing a the print head. new label roll 2. Allow the print head to cool for a minimum of one minute. 3.
Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the printer head. Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life. Continuous printing will cause printer motor overheat. Printer will stop printing automatically about 10~15 minutes until motor is cooling down. Please don’t turn off power when printer pauses or the data transferred to printer buffer will be lost.
Revise History Date Content Editor Revise section 3.4.3 (Loading media in peel-off mode) Camille Revise section 3.4.2 (External label roll mount installation/Option) Camille 2009/2/4 Revise section 3.4.4 (Loading media in cutter mode/Option) Camille 2009/3/11 Revise sections 2.2.1 & 3.6 (Recommended SD card specification) Camille 2009/6/19 Revise section 1.2 Camille 2009/10/13 *Revise section 3.5 *Add section 3.6 Camille Revise section 3.4.
TSC Auto ID Technology Co., Ltd. Corporate Headquarters 9F., No.95, Minquan Rd., Xindian Dist., New Taipei City 23141, Taiwan (R.O.C.) TEL: +886-2-2218-6789 FAX: +886-2-2218-5678 Web site: www.tscprinters.com E-mail: printer_sales@tscprinters.com tech_support@tscprinters.com 39 Li Ze Plant No.35, Sec. 2, Ligong 1st Rd., Wujie Township, Yilan County 26841, Taiwan (R.O.C.
