TTP-245 Plus / TTP-343 Plus TTP-247 / TTP-345 THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL
Contents COPYRIGHT DECLARATION .............................................................................. 1 COMPLIANCES ................................................................................................ 1 1. Introduction ......................................................................................... 1 2. Getting Started .................................................................................... 1 2.1 Unpacking and Inspection...............................................
5.1 Cleaning ....................................................................................... 38 6. Troubleshooting ................................................................................ 40 6.1 LED Status ................................................................................... 40 6.2 Print Quality ................................................................................. 41 7. LED and Button Operation ............................................................... 43 7.
Copyright Declaration Information in this subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co., Ltd.. No part of this manual may be reproduced or transmitted in any form by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of TSC Auto ID Technology Co., Ltd..
CAUTION 1. HAZARDOUS MOVING PARTS IN CUTTER MODULE. KEEP FINGER AND OTHER BODY PARTS AWAY. 2. THE MAIN BOARD INCLUDES REAL TIME CLOCK FEATURE HAS LITHIUM BATTERY CR2032 INSTALLED. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. 3. DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER INSTRUCTIONS. B 급기기 (가정용 정보통신기기) 이 기기는 가정용으로 전자파 적합등록을 한 기기로서 주거지역에서는 물론 모든 지역에서 사용할 수 있습니다.
1. Introduction Thank you for purchasing the TSC TTP-245/343 Plus series, TTP-247/345 series Thermal Transfer and Direct Thermal Bar Code Printers. Although the printer takes only a small amount of space, it delivers reliable, superior performance. This printer provides both thermal transfer and direct thermal printing at user selectable speed of: 2.0, 3.0, 4.0 or 5.0 ips, for TTP-245/345 series; 2.0 or 3.0 ips for TTP-343 series, .2.0, 3.0, 4.0, 5.0, 6.0 or 7.
Dealer option Peel off module assembly Guillotine cutter Full cut: Paper thickness: 0.06~ 0.19mm, 500,000 cuts Paper thickness: 0.19mm 200,000 cuts Partial cut: Paper thickness: 0.06~0.12mm, 500,000 cuts Note: Except for the linerless cutter, all regular/heavy duty/care label cutters DO NOT cut on media with glue. Main board integrated with internal Ethernet Internal Ethernet print server module User option KP-200 KU-007 plus External Ethernet print server External wireless (802.
2.3 Printer Parts Clear Window Ribbon Access Cover LED Indicator Feed Button Printer Top Cover Top Cover Open Lever Fig. 1 Top front view 1. USB Interface 2. Centronics Interface 3. RS-232C DB-9 Interface 4. Power Jack 5. Power Switch 6 6. 1 2 3 4 Rear Paper Guide 5 Fig. 2 Rear view Note: The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.
3. Setup 3.1 Setting Up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the Centronics or USB cable. 4. Plug the power cord into the power supply connector at the rear of the printer, and then plug the power cord into a properly grounded receptacle. Plug USB Power Switch Power Cable Centronics RS-232C Power Supply Fig.
3.2 Loading the Ribbon The printer will detect if the ribbon is installed after turning on power on and it will set printing mode to thermal transfer or direct thermal printing mode automatically. If printer does not detect the ribbon, the ribbon take up motor will be turned off. Make sure the printer top cover is engaged properly at both sides prior to powering up the printer. Please follow the steps below to install the ribbon into printer. 1. 2. 3. 4. 5. 6. 7. 8.
Ribbon supply spindle Ribbon Lead Tape Rear Hub Ribbon Rewind Spindle with Paper Core Fig.
3.3 Loading Label Stock 1. Insert a 1” label spindle into a paper roll ( * If your paper core is 1 inch, remove the 1.5” core adapter from the fixed tab. If label width is 4 inch wide, two fixing tabs are not required. ). 1.5” Core Paper Roll Adapter* Fixed Tab Printing Side Face Up 1” Label Spindle Fig. 6 Label roll installation (I) 2. Open the printer’s top cover by releasing the green top cover open levers located on each side of the printer and lifting the top cover.
both hands to close the cover gently. Close the printer top cover slowly and make sure the cover latches securely. Note: Make sure hands are not placed between printer top cover and lower cover when close the top cover. 1. Do not free fall the top cover. 2. Failure to securely close and lock the cover will result in poor print quality. 3. Please refer to videos on TSC YouTube or driver CD. Printer Top Cover Top Cover Support Paper Roll Mount Teflon Bar Paper Guide Top Cover Open Lever Fig.
3.4 External Label Roll Mount Installation (Option) 1. Attach an external paper roll mount on the bottom of the printer. Fig. 9 Attach the external roll mount to the printer 2. Open the printer top cover by releasing the top cover open levers. The top cover support will hold the printer top cover. Install a roll of paper on the external paper roll mount. 3. Feed the paper to the external paper feed opening through the rear paper guide. External Paper Roll Mount External Paper Feed Opening Fig.
then push down the top cover gently. Rear Paper Guide Top Cover Support Paper Guide Platen Fig.
3.5 Peel-off Module Installation (Option) 1. Open the top cover and remove the front panel from the printer. Front Panel Fig. 12 Remove the front panel 2. Open the top cover and hold it and push down and push backward the top cover support then push backward the top cover. 3. Use a screwdriver to screw off 6 screws on the lower inner cover. Top Cover Top Cover Support Screws Flute Lower Inner Cover Screws Lower Cover Fig. 13 Remove 6 screws from lower inner cover 4. Upside down the printer.
5. Hold the lower cover to lift up the top cover open levers to separate the lower inner cover and the lower cover. 6. Arrange the cable through the bezel. Connect the peel-off panel cable to the 5-pin socket on printer PCB. PCB 5-pin Socket Peel-off panel Cable Peel-off panel Fig. 14 Connect peel-off sensor cable to main board Tenon Bezel Mortise Fig. 15 Peel-off sensor cable installation 7.
into places. Lower Inner Cover Roller Lower Cover Tenon Mortise Fig. 16 Peel-off panel installation (I) 8. Arrange the lower inner cover back to the lower cover. Peel-off panel Roller Fig. 17 Peel-off panel installation (II) 9. Lift up the peel-off panel to the lower cover to close it. 10. Use a screwdriver to screw down whole screws on the lower inner cover and the lower cover. 11.
3.5.1 Loading the Paper in Peel-off Mode 1. Insert a 1” label spindle into a paper roll. 2. Open the printer top cover by pulling the top cover open levers. The top cover support will hold the printer top cover. Peel-off panel Backing paper Top Cover Open Lever Opening Fig. 18 Open the top cover 3. Install the paper roll on the paper roll mount. 4. Open the peel-off panel by pulling it out. Peel-off panel Fig. 19 Open the peel-off panel 5.
6. Lead the paper through the backing paper opening, beneath the roller, and tear off one piece of the label. 7. Adjust the paper guide by removing left or right to fit the paper width. Top Cover Top Cover Support Roller Peel-off panel Fig. 20 Lead the paper through the backing paper opening, beneath the roller 8. Push the peel-off panel back to the printer. 9. Close the top cover by lifting up the top cover support and close the top cover slowly. Note: 1.
3.6 Cutter Module Installation (Option) 1. Pull the top cover open levers to open the top cover. 2. Remove the front panel from the lower cover. Lower Cover Fig. 22 Pull the lever to open the cover 3. Open the top cover and hold it and push down and push backward the top cover support then push backward the top cover. 4. Use a screwdriver to screw off 6 screws on the lower inner cover. Top Cover Top Cover Support Screws Flute Front Panel Screws Lower Inner Cover Lower Cover Fig.
5. Place the printer upside down and unscrew the two screws of the hinge holder on the lower cover. 6. Unscrew the screw of the memory card cover and remove the memory card cover. Plug in the cutter driver IC at U14(TTP-245/343) / U30(TTP-245 Plus/343 Plus/247/345) socket on the main board. 7. Use both thumbs to hold the lower cover and index fingers to lift up the top cover open levers to separate the lower inner cover and the lower cover. 8. Arrange the cable through the bezel.
Cutter Niche Fig. 26 Cutter module installation 11. Use a screwdriver to screw whole screws on the lower inner cover and the lower cover. 12. Close the top cover by arranging the top cover support back to the flute and push it forward then close the top cover slowly.
3.6.1 Loading Label in Cutter Mode 1. 2. 3. 4. Insert a 1” label spindle into a paper roll. Open the printer top. Install a paper roll on the paper roll mount. Feed the paper, printing side face up, through the paper guide and pass over the platen. 5. Lead the paper through the cutter paper opening. 6. Adjust the paper guide by removing left or right to fit the paper width. Top Cover Top Cover Support Paper Guide Platen Cutter Fig. 27 Label installation in cutter mode 7.
3.7 Instructions to Top Cover Operation Please take care when opening or closing the printer’s top cover by carefully following these instructions. To Open: 1. When facing the front of the printer pull the cover release levers on both sides of printer towards you. 2. Lift up the top gradually. There are two stop positions for the top cover. Position 1 and 2 are indicated on the label below.
Fig. 2 Top cover is fully open and ready to close Fig. 3 Use both hands to close the top cover 5. Do not force the cover! If you are not sure if top cover is fixed at stop position, please do not push top cover to close it or the top cover will be damaged. Please open the top cover to the ultimate angle to close the top cover again. Use both hands to push top cover to close it. Note: Please refer to videos on TSC YouTube or driver CD.
3.8 Diagnostic Tool The Diagnostic Utility is a toolbox that allows users to explore the printer’s settings and status; change printer settings; download graphics, fonts, and firmware; create printer bitmap fonts; and to send additional commands to the printer. Using this convenient tool, you can explore the printer status and settings and troubleshoot the printer. Note: This utility works with printer firmware V6.00 and later versions. 3.8.1 Start the Diagnostic Tool 1.
3.8.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup………) 1. Select the PC interface connected with bar code printer. 2. Click the “Function” button to setting. 3. The detail functions in the Printer Function Group are listed as below.
3.9 Setting Ethernet by Diagnostic Utility (Option) The Diagnostic Utility is enclosed in the CD disk \Utilities directory. Users can use Diagnostic Tool to setup the Ethernet by RS-232, USB and Ethernet interfaces. The following contents will instruct users how to configure the Ethernet by these three interfaces. 3.9.1 Using USB interface to setup Ethernet interface 1. Connect the USB cable between the computer and the printer. 2. Turn on the printer power. 3.
3.9.2 Using RS-232 interface to setup Ethernet interface 1. Connect the computer and the printer with a RS-232 cable. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4. Select “COM” as interface then click on the “Setup” button to setup the serial port baud rate, parity check, data bits, stop bit and flow control parameters. 5.
3.9.3 Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4. Select “Ethernet” as the interface then click on the “Setup” button to setup the IP address, subnet mask and gateway for the on board Ethernet. 5.
The default IP address is obtained by DHCP. To change the setting to static IP address, click “Static IP” radio button then enter the IP address, subnet mask and gateway. Click “Set IP” to take effect the settings. Users can also change the “Printer Name” by another model name in this fields then click “Set Printer Name” to take effect this change. Note: After clicking the “Set Printer Name” or “Set IP” button, printer will reset to take effect the settings. 8.
3.10 Install Memory Card 1. Turn the printer upside down. 2. Remove the screw that fixes the memory card cover. Screw Memory Card Cover 3. Plug in the memory card on main board. TTP-245/343 Model (Option) 4. TTP-245 Plus/343 Plus/247/345 Model (SD Card) Close the memory card cover. * Recommended SD card specification. SD card spec SD card capacity Approved SD card manufacturer V1.0, V1.1 128 MB SanDisk, Transcend V1.0, V1.1 256 MB SanDisk, Transcend, Panasonic V1.0, V1.
V1.0, V1.1 microSD 512 MB Panasonic V1.0, V1.1 microSD 1 GB Transcend, Panasonic V2.0 SDHC CLASS 4 microSD 4 GB Panasonic V2.0 SDHC CLASS 6 microSD 4 GB Transcend V1.0, V1.1 miniSD 128 MB Transcend, Panasonic V1.0, V1.1 miniSD 256 MB Transcend, Panasonic V1.0, V1.1 miniSD 512 MB Transcend, Panasonic V1.0, V1.1 miniSD 1 GB Transcend, Panasonic V2.0 SDHC CLASS 4 miniSD 4 GB Transcend V2.0 SDHC CLASS 6 miniSD 4 GB - The DOS FAT file system is supported for the SD card.
4. Power on Utilities There are six power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button and by turning on the printer power simultaneously. The utilities are listed as below: 1. Ribbon sensor calibration and Gap or black mark sensor calibration 2. Gap/black mark sensor calibration；Self-test and dump mode 3. 4. 5. 6.
4.2 Gap/Black Mark Calibration, Self-test and Dump Mode While calibrate the gap/black mark sensor, printer will measure the label length, print the internal configuration (self-test) on label and then enter the dump mode. To calibrate gap or black mark sensor, depends on the sensor setting in the last print job. Please follow the steps below to calibrate the sensor. 1.Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED becomes amber and blinking.
Self-test Printer will print the printer configuration after gap/black mark sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space.
Print speed (inch/sec) Print darkness Label size (inch) Gap distance (inch) Gap/black mark sensor intension Code page Country code ZPL setting information Print darkness Print speed (inch/sec) Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close motion Note: ® ZPL is emulating for Zebra language.
Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program. ASCII Data Hex decimal data related to left column of ASCII data Fig.
4.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. The only one exception is ribbon sensitivity, which will note be restored to default. Printer initialization is activated by the following procedures. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns green after 5 amber blinks. (Any green will do during the 5 blinks).
4.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor Please follow the steps as below. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns green/amber after 5 green blinks. (Any green/amber will do during the 5 blinks). The LED color will be changed as following: Amber red (5 blinks) amber (5 blinks) green (5 blinks) green/amber (5 blinks) red/amber (5 blinks) solid green 4.
1. Turn off printer power. 2. Press the FEED button and then turn on power. 3. Release the FEED button when LED becomes solid green. The LED color will be changed as following: Amber red (5 blinks) amber (5 blinks) green (5 blinks) green/amber (5 blinks) red/amber (5 blinks) solid green 4. Printer will be interrupted to run the AUTO.BAS program.
5. Maintenance 5.1 Cleaning This session presents the clean tools and methods to maintain your printer. 3. Please use one of following material to clean the printer. Cotton swab (Head cleaner pen) Lint-free cloth Vacuum / Blower brush 100% ethanol 4. The cleaning process is described as following Printer Part Method Interval 1. Always turn off the printer Clean the print head when before cleaning the print head. changing a new label roll 2.
cloth Interior Brush or vacuum As needed Note: Do not touch printer head by hand. If you touch it careless, please use ethanol to clean it. Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the printer head. Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life.
6. Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance. 6.1 LED Status This section lists the common problems that according to the LED status and other problems you may encounter when operating the printer. Also, it provides solutions.
Note: Printer status can be easily shown on the Diagnostic Tool. For more information about the Diagnostic Tool, please refer to the instruction in the software CD disk. 6.2 Print Quality Problem Possible Cause Check if interface cable is well Recovery Procedure Re-connect cable to interface. connected to the interface connector. The serial port cable pin configuration is not pin to pin connected. Not Printing Please replace the cable with pin to pin connected.
Check if supply is loaded correctly. Reload the supply. Change the ribbon or label combination. Ribbon and media are incompatible. Check if dust or adhesives are Clean the print head. accumulated on the print head. Check if print density is set Adjust the print density and print speed. properly. Check print head test pattern if head element is damaged. 42 Run printer self-test and check the print head test pattern if there is dot missing in the pattern.
7. LED and Button Operation 7.1 LED LED Color Description Green/ Solid This illuminates that the power is on and the device is ready to use. Green/ Flash This illuminates that the system is downloading data from PC to memory and the printer is paused. Amber This illuminates that the system is clearing data from printer. Red / Solid This illuminates printer head open, cutter error.
Gap/Black Mark 1.Turn off the power switch. Sensor Calibratio, 2. Hold on the button then turn on the power switch. Label Length 3. Release the button when LED becomes amber and blinking. (Any amber will do during the 5 blinks). Measurement, The LED color will be changed as following order.
Set Gap Sensor as 1. Turn off the power switch. Media Sensor and 2. Hold on the button then turn on the power switch. Calibrate the Gap 3. Release the button when LED turns red/amber after 5 green/amber blinks. (Any red/amber will do during the 5 Sensor blinks). The LED color will be changed as following: Amber red (5 blinks) amber (5 blinks) green (5 blinks) green/amber (5 blinks) red/amber (5 blinks) solid green Skip AUTO.BAS 1. Turn off printer power. 2.
Revise History Date 2008/2/29 2008/3/6 2008/3/7 Content *Add section 3.8: Diagnostic Tool Editor Camille *Add the IP Address default setting *Revise section 2.2 Camille *Add section 3.9: Install memory card *Revise the printer default setting Camille *Revise section 3.6, 4.2 and 5.1 2008/3/10 Revise the section 6 Camille 2009/3/11 Revise section 3.9 (Recommended SD card specification) Camille 2009/6/16 *Add TTP-247/345 model name Camille *Revise section 4.
TSC Auto ID Technology Co., Ltd. Corporate Headquarters 9F., No.95, Minquan Rd., Xindian Dist., New Taipei City 23141, Taiwan (R.O.C.) TEL: +886-2-2218-6789 FAX: +886-2-2218-5678 Web site: www.tscprinters.com E-mail: printer_sales@tscprinters.com tech_support@tscprinters.com 47 Li Ze Plant No.35, Sec. 2, Ligong 1st Rd., Wujie Township, Yilan County 26841, Taiwan (R.O.C.
