User Manual

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Troubleshooting Guide
Should this unit exhibit a problem, check the following before seeking service:
No Power
Power is not on; press the STANDBY/ON button to turn power ON.
Make sure the unit is connected to AC power
Confirm the AC adapter is connected securely to the back of the unit.
Connect the unit to a different outlet.
No Sound – General
Master Volume is set to minimum; raise volume.
Correct Function was not selected; select using the Navigation buttons or by pressing
the FUNCTION button.
No Sound – If connected to a TV
Volume on the TV is muted or too low.
Correct source (usually HDMI) was not selected on the TV’s menu.
Lyrics do not appear on the TV screen (if connected)
If connected to a TV, HDMI plug is not connected properly; see page 6.
If connected to a TV, select the correct source on the TV (usually HDMI).
The file/track being played is not a track recorded with lyrics. These are the only files
that allow you to view the lyrics on the TV screen.
No sound from the microphone
Make sure the microphone is firmly connected to the MIC 1 or MIC 2 Jack.
Make sure the Mic’s ON/OFF switch on the Mic is set to the ON position.
Make sure the microphone volume is not on the lowest setting.
MASTER VOLUME control is set to minimum; raise volume.
File(s) on USB are not playing
The file is corrupted; replace the file.
The file is not in a format this unit will play.
The connected USB device is not supported by the product.
The Bluetooth device cannot be paired or connected with the unit
Ensure any other Bluetooth devices are turned off to avoid accidental pairing.
You have not activated the Bluetooth function of your device; see page 24 or refer to
the Bluetooth device user’s manual.
The system is not in pairing mode; press the PAIR button to restart pairing.
The Music is not available on the unit after successfully connecting the Bluetooth
Ensure your Bluetooth device can support the A2DP Bluetooth profile.
The volume on the external Bluetooth device is set to low or muted; raise as desired.