Warranty
The RAQ, LLC 2510 Telegraph Rd. Suite L-302 Bloomfield Hills, MI 48302
information@solarraq.com
(313)473-7271
The RAQ: Manufacturer's Warranty
20 Year Limited Warranty
The warranty obligations of The RAQ, LLC. for this product are limited to the terms set forth below: What is
Covered This limited warranty covers defects in materials and workmanship in this product. What is Not
Covered This limited warranty does not cover any damage, deterioration or malfunction resulting from any
alteration, modification, improper or unreasonable use or maintenance, misuse,
abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must
be presented to the carrier), lightning, power surges, or other acts of nature. This limited warranty does not
cover any damage, deterioration or malfunction resulting from the installation or removal of this product
from any installation, any unauthorized tampering with this product, any repairs attempted by anyone
unauthorized by The RAQ, LLC. to make such repairs, or any other cause which does not relate directly to a
defect in materials and/or workmanship of this product. This limited warranty does not cover cartons,
equipment enclosures, cables or accessories used in conjunction with this product. Without limiting any other
exclusion herein, The RAQ, LLC. does not warrant that the product covered hereby, including, without
limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or
that such items are or will remain compatible with any other product or technology with which the product
may be used.
How Long Does this Coverage Last:
This limited warranty lasts twenty (20) years from the date of original purchase of only the original purchaser
of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent
purchasers or owners of this product. Limited Warranty The RAQ, LLC.
What The RAQ, LLC. will do:
The RAQ, LLC. will, at its sole option, provide one of the following three remedies to whatever extent it shall
deem necessary to satisfy a proper claim under
1. Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any
charge for the necessary parts and labor to complete the repair and restore this product to its proper
operating condition. The RAQ, LLC. will also pay the shipping costs necessary to return this product once the
repair is
2. Replace this product with a direct replacement or with a similar product deemed by The RAQ, LLC. to
perform substantially the same function as the original
3. Issue a refund of the original purchase price less depreciation and a restocking fee to be determined based
on the age of the product at the time remedy is sought What The RAQ, LLC. will not do Under This Limited
Warranty If this product is returned to The RAQ, LLC. or the authorized dealer from which it was purchased,
this product must be insured during shipment, with the insurance and shipping charges prepaid by you. If this
product is returned uninsured, you assume all risks of loss or damage during shipment The RAQ, LLC. will not
be responsible for any costs related to the removal or re-installation of this product from or into any